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Windows 7: Desktop icons and start menu frozen

24 May 2016   #1

Windows 7 Professional (x64)
Desktop icons and start menu frozen

There are four desktop icons including the Start Menu (open) that will not move, do not function, I ran a scan, I believe it was scannow and that shows file corrupt
I am able to use the laptop but these icons need to go, I created another Recycle Bin that functions and I am able to open another Start Tab on top of the unmovable one.
The error message I received from scannow is:
Microsoft-Windows-ieframe, Version = 11.2.9600.18282, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

I am not a computer guru, but I can get around fairly well.

Attached Thumbnails
Desktop icons and start menu frozen-icons-frozen.png  
My System SpecsSystem Spec
24 May 2016   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Welcome aboard! It sounds that somebody played with you.
Quote   Quote: Originally Posted by johnbgood View Post
I created another Recycle Bin that functions and I am able to open another Start Tab on top of the unmovable one.
You should not be able to do those unless the applied wallpaper is a printscreen one.

Change the desktop wallpaper. If you like that very nude one, re-apply it form the folder where you have saved it.
Desktop Background - Change
See how it goes. Let us know.
My System SpecsSystem Spec
24 May 2016   #3

Windows 7 Professional (x64)

that did it, but the "very nude" photo that has been with me for many years must be corrupt, there are 3 photos available and I tried all of them.
the issue came back, i will have to look for another copy that is probably in a storage disc somewhere.

I can't thank you guys enough!

My System SpecsSystem Spec


 Desktop icons and start menu frozen

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