Win 10 - won't upgrade due to Microsoft Office Starter 2010 HELP!!!!


  1. dolermatova
    Posts : 1
    win 7 home premium 64
       New #1

    Win 10 - won't upgrade due to Microsoft Office Starter 2010 HELP!!!!


    So I am trying to do the upgrade as I have had some issues with my desktop for a while. Simply will not open Malwarebytes except in safe mode. Other programs wouldn't open either. So I began mainly using my laptop. Needless to say I now HAVE to use my desktop for a few days and decided to upgrade to WIN 10 (I have it on laptop and its fine). I have tried dozens of times to upgrade only to keep encountering an error that Microsoft Office Starter 2010 needs to be uninstalled...but it is NO WHERE on my computer that I can find. I have tried uninstalling everything that has to do with Office (including 2016 version). No clcik-to-run items listed in program files. Did a search of C drive and came across two items marked Microsoft office starter 2010. Deleted them (no option to uninstall). Restarted. Searched the same way...nothing. Try upgrade. Failed again! Same error message. About to toss this old beast out the window...suggestions??
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  3. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #2

    Hi Dolar,
    You could follow these instructions for a clean install of W10.
    Windows 10 - Clean Install - Windows 10 Forums

    note Office starter is an APP in W10.

    Roy
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