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Stuck at black screen after "Windows is loading files"
Hello Sevenforums
Notebook: HP ProBook 4730s
OS: Windows 7 (x64 bit)
Did not buy from hp, bought from a guy.
Yesterday, my explorer got stuck so i had to restart the laptop by pressing the power button, i turned it on, and then, Startup repair appeared, i left it to complete and then i went to sleep.
The next day i woke up, i opened my laptop, and then "Windows is loading files" appeared and afterwards a black screen appears and it stays there forever.
I read many solutions but none of them seemed to work
Such as:
-Removing the battery and the AC adapter and then press power button for 40 seconds.
-Entering safe mode and doing a full recovery (I cannot access safe mode using F8)
I can only access the ESC which is the bios and these stuff.
If anyone can help, i would be grateful because ill probably pay $200 and up.
Im extremely sure that this problem happened because of AVG free antivirus that i installed, i installed the antivirus about 1 week ago, and i never restarted the pc until then, only putting it into sleep mode. But this time it got restarted with some strange things happening when it was restarting, and it mentioned some of the AVG files deleting stuff
I dont know im really in need of help!!
Last edited by Majd900; 18 Jun 2016 at 20:55.