New
#1
Cannot find my language bar
A very important feature my Dell laptop has had, is the Japanese language bar, which has allowed my wife to e-mail friends and family using Japanese Hiragana symbols. This feature has been available until June 16, when I reluctantly downloaded the new Windows 10 due to a recommendation from Staples employees, who told me that if I didn't download it, Windows would do it automatically weather I liked it or not. Once I had Windows 10 installed, I shortly found that I totally didn't like it. I have lots of video and photo files, and they didn't open and organize as I'm familiar with on Windows 7. I couldn't even find any of my videos.
After a couple hours struggeling with Windows 10, I went back to the Windows site that I downloaded it on and proceeded to reinstall Windows 7 where they give you the option to go back. Once Windows 7 was reinstalled, the computer seemed to be back to normal, except I cannot set it up for a language bar any more.
I've done everything I can think of to try and fix the problem without success. I purchased the computer through Costco, and even had there free technical support for over an hour trying to help me. I think that the language pack that was loaded on the original Windows Home Premium, wasn't reinstalled.
I've gone through the control panel to set-up the keyboard for Japanese to no avail. Done all the Windows updates. I'm thinking I might need to have the original Windows that came with my computer when purchased, installed. My computer didn't come with a system disk for reinstalling.
Any help on solving my problem would be greatfully appreciated.
Thanks
Lamar