Windows 7 Stuck on Shutting Down Screen

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  1. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #11

    Btw, I just found out that my laptop only stuck on shutting down if I'm playing games from Steam.

    I got two games installed:
    -Dota
    -Rocket League

    If I just open Steam but not playing games, it will shutdown normally but if I play the games, it will stuck on shutting down screen.

    Steam were closed in both cases before the I shutdown the laptop.

    There is no different processes between both cases after steam were closed.

    It was OK before, not sure what happen.
      My Computer


  2. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #12

    Suggest: Enable Verbose Status Messages when shutting down:

    HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Policies \ System

    Create a new New DWORD Value verbosestatus. Give it a value 1. This will enable Verbose Status Messages. To disable these messages give it a value 0 or simply delete the created key. Exit Registry.

    Windows 7 Stuck on Shutting Down Screen-verbose.jpg

    Then when you shutdown you might see what part is taking some time.

    Also enable fast shutdown tweaks including Option 2 Step 5

    Shut Down -Speed Up
    Last edited by Callender; 02 Jul 2016 at 11:35. Reason: spelling
      My Computer


  3. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #13

    Callender said:
    Suggest: Enable Verbose Status Messages when shutting down:

    HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Policies \ System

    Create a new New DWORD Value verbosestatus. Give it a value 1. This will enable Verbose Status Messages. To disable these messages give it a value 0 or simply delete the created key. Exit Registry.

    Windows 7 Stuck on Shutting Down Screen-verbose.jpg

    Then when you shutdown you might see what part is taking some time.

    Also enable fast shutdown tweaks including Option 2 Step 5

    Shut Down -Speed Up
    Tried the regedit, it showing stopping services for like 1 second then still stuck on shutting down..

    Done the tweaks too.
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #14

    If your system specs are correct,
    Unless your running Malwarebytes PRO, you do not have a true anti-virus.

    Suggest you run a scan with Malwarebytes, (enable rootkit detection)
    Then run
    ESET on-line scan.

    Malware tends to phone home on system shutdown.

    Roy
      My Computer


  5. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #15

    torchwood said:
    If your system specs are correct,
    Unless your running Malwarebytes PRO, you do not have a true anti-virus.

    Suggest you run a scan with Malwarebytes, (enable rootkit detection)
    Then run
    ESET on-line scan.

    Malware tends to phone home on system shutdown.

    Roy
    Actually, I tried to run MBAM with rootkit detection but keep getting this error:

    "Error: malwarebytes was unable to load the anti-rootkit driver. Error code:20026"

    Any idea?
      My Computer


  6. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #16

    Btw, I ran the MalwareBytes Anti-Rootkit and nothing came up clean.

    EDIT:
    ESET Online Scan also show up clean.
    Last edited by d4rkm4n; 03 Jul 2016 at 04:52. Reason: ESET
      My Computer


  7. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #17
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #18

    Please help me d4rkm4n; you have got me confused.

    1. In your system spec your Windows 7 is Ultimate.
    2. In your picture (post #4) it shows Windows 7 Enterprise.
    3. I don't see anything in your thread about W-10.

    Therefore I'm not understanding how this helped.


    https://www.reddit.com/r/Windows10/c..._to_the_sleep/
      My Computer


  9. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #19

    Layback Bear said:
    Please help me d4rkm4n; you have got me confused.

    1. In your system spec your Windows 7 is Ultimate.
    2. In your picture (post #4) it shows Windows 7 Enterprise.
    3. I don't see anything in your thread about W-10.

    Therefore I'm not understanding how this helped.


    https://www.reddit.com/r/Windows10/c..._to_the_sleep/
    Sorry for that.

    1. My early system is Windows 7 Ultimate when this problem occurs.
    2. In the shutdown picture is from internet, since I cant SS from Shutting Down screen.
    3. I upgraded to Win 10 with the hope the problem will be gone but its not, its been a week. I love my windows 7 but still, the keyword Window 10 pointed me to that thread.

    Hope that clears all.
      My Computer


 
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