ok i am tired of this, computer completly locked, black screen

this is the second time it happens in this months,n and a huge amount of important info lost

many untiled not saved notepads...
btw tednotepad is garbage since is not autosaving the notepads


but anyway te problem is

i leave the computer on, and when i come back the screen is off like it should, but when i move the mouse or hit the keyboard.. the screen remains off

i hit the power buttom to try to hibernate
nothing
i hit the sleep button and nothing, ctrl alt del, nothing

what is this?

i can reboot i cant log out neither log in
the system is jsut like phantom

imagine a computer which is not freezed, but the screen is black and no input works

kharl said:

this is the second time it happens in this months,n and a huge amount of important info lost

many untiled not saved notepads...
btw tednotepad is garbage since is not autosaving the notepads

Notepad++ can auto-save backups (i use the portable version)
https://notepad-plus-plus.org/

Lance1 said:

kharl said:

i can reboot i cant log out neither log in
the system is jsut like phantom

imagine a computer which is not freezed, but the screen is black and no input works

If this is a laptop pull the battery and the AC cord and hold the power on for 30 sec to a minute. Now boot without the battery just the AC. Keeping the battery out is to test if there is a battery issue.

If its a tower, pull the AC and hold the power on for 30 sec to a minute. Plug it back in and boot.

Let us know the results.

you dont understand right?

the system IS ON and it is responding to everything BU TNOT to the restar, suspend hibernate command
nethir ctrl+alt+del
neither any physical buton related to suspend hibernate or power
the hdd activity led reespond to the commands the caps locks turns on and off, the num lock also works BUT the screen is black

what you are suggesting me is to force shut down the computer, i dont need sugestion for that if i force to shut down and turn it on back again the problem will be gone

Hi Kharl,
The comments above are designed to help you
Have you actually run the Anti-malware requests??
IT certainly sounds like you have not!
The options to hibernate/sleep, have you turned them OFF???
Malware certainly can change your defaults
As for notepad, UNTITLED entries will only overwrite the currently open/live TEMPORARYILY saved version
I suggest if you want to save >>ANYTHING<< for the moment create a new folder and send/save it there.

RUN THE MALWARE SCANS
(and ESET on-line)

It would also be usefull if you filled in your system specs.

Now RESTART
There is >>NOT<< any option to remove IT

Shutting down ANY computer automatically logs you out
You in my opinion have been hit by a virus

torchwood said:

Hi Kharl,
The comments above are designed to help you
Have you actually run the Anti-malware requests??
IT certainly sounds like you have not!
The options to hibernate/sleep, have you turned them OFF???
Malware certainly can change your defaults
As for notepad, UNTITLED entries will only overwrite the currently open/live TEMPORARYILY saved version
I suggest if you want to save >>ANYTHING<< for the moment create a new folder and send/save it there.

RUN THE MALWARE SCANS
(and ESET on-line)

It would also be usefull if you filled in your system specs.

Now RESTART
There is >>NOT<< any option to remove IT

Shutting down ANY computer automatically logs you out
You in my opinion have been hit by a virus

sorry for not updating this
YES i did the malware scan i run defender, avast antyspy y malware
they ALL found but antimalware and antisy the most, but to my eye, only found regular trash

the notepad isue, the developer already told me the autosave function for not saved notes is not working yet

ANYTHING found by AV/AS cannot be considered as trash!
an explanation as to the type of malware is produced against the found object - PUP/PUM etc.
Please run ESET on line (dissable Avast)
Then run the Avast PRE BOOT scan
then sfc /scannow

Something is definately wrong
post the logs

Roy