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#1
Startup repair problem, need advice.
Okay so first off just want to let you know I'm very computer illiterate but I can follow instructions.
As far as I'm aware I have done nothing to screw up the computer, I turned it off last night and everything was fine when I turned it on this morning I got as far as the windows logo then the computer started a startup repair thingy.
I then got an error saying that the startup repair could not fix the problem, I clicked on problem details and got this message,
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200260
Problem Signature 05: AutoFailover
Problem Signature 06: 5
Problem Signature 07: NoRootCause
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
I've noticed that Problem Signature 06 keeps increasing every time I run the startup repair.
Now I've had this computer for around 2 years but it belonged to my grandfather before that and I'm not sure it was treated well. I am also sure that there is viruses and stuff on it but if that is true they've been there for ages. I haven't changed anything on it recently and the last thing I installed was children's computer games so I doubt that caused the issue.
It's an ACER laptop that runs Windows 7 Home Premium and I don't know anything else about it.
As far as I'm aware I have no backup of this at all and I have no installation or repair disks for windows 7 (in fact I have no discs for windows 7 at all).
Could you please tell me how to fix it (if it's even possible) and what this error actually means (because I don't speak computer language).
Thanks :)