Message pop up 'you may be victim of software counterfeiting'

Stefan0 · 09 Aug 2016

the desktop turned black and the following message is shown on the bottom right corner of the desktop: Windows7 Build 7601 This copy of Windows is not genuine

I have a genuine Windows 7 version installed. I tried several methods in my efforts to get rid of the distracting message but failed. Here is what I did last:
- typed cmd, opened as Admin, typed slmgr -rearm and rebooted

Any suggestion how to overcome this problem? Thank you.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-9DYK9-66DXM-QB3WV
Windows Product Key Hash: IndUsLbt7Wqm9oJu1UwELB5HIfU=
Windows Product ID: 00426-069-9552205-86599
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {40DC9657-A967-45D5-89EF-94AD0042C269}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
Microsoft Office Outlook 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{40DC9657-A967-45D5-89EF-94AD0042C269}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QB3WV</PKey><PID>00426-069-9552205-86599</PID><PIDType>5</PIDType><SID>S-1-5-21-2369904166-4144374981-1493035699</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario CQ60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.34</Version><SMBIOSVersion major="2" minor="4"/><Date>20081223000000.000000+000</Date></BIOS><HWID>60473407018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17934</Pid><PidType>14</PidType></Product><Product GUID="{901A0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2003</Name><Ver>11</Ver><Val>A642DA358BD5D6</Val><Hash>yQtUMODpd3yFf4d3Srq+FmKH31k=</Hash><Pid>70173-747-7037272-55338</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/><App Id="1A" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-069-955220-00-2057-7601.0000-1302016
Installation ID: 015493229173152823583233728731719063573654032574891156
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: QB3WV
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 0
Trusted time: 09/08/2016 13:58:06
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:9:2016 13:18
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEAeqhYCuJhVhAgtR7ylpJ+hRSWgjLgtlZXGhoOHg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MP

MilesAhead · 09 Aug 2016

the "rearm" command only extends the trial period. Try this tutorial:

Activate Windows 7 by Phone

samuria · 09 Aug 2016

It's saying office is pirated

Stefan0 · 09 Aug 2016

MS office 2002 is in fact not pirated. Just amateurish transferred from an old PC to a laptop when I recall what happened in these years.

Ranger4 · 09 Aug 2016

Your Office is a VLK version, which is Volume Licensed version. This version is licensed by MS for organisations like schools & universities, so they can supply students with a licensed version to use, while they attend that organisation. When they leave the license becomes illegal for their continued use. These licenses are renewed on a regular basis to keep them from expiring.

If the VLK license expires for that organisation then it will show up as Blocked, as it will if the student who has left the organisation does not keep renewing the license supplied by that organisation, such as if they have left.

Office 2002 is well out of date & it would be unlikely any organisation would still be using it, so obviously your VLK version has come up as blocked. You will not be able to clear this unless you uninstall Office 2002. Until then, you will continue to get that message & Windows will fail to activate.

groze · 10 Aug 2016

That is not quite accurate for the student office version, you can keep using it even after you left school. Same as a business selling you or giving you a computer that has Microsoft office business 2000. They don't need to remove office. However, a later student version does require you to remove it or upgrade at a discount. Anyways, the newest Microsoft office requires you to have internet access or you lose your activation.

A unlicensed or unactivated office shouldn't disable windows activation.

RolandJS · 10 Aug 2016

"There are always alternatives." -- king of Planet 51 [movie]
If that MS office suite remains a problem, consider going to either Libre Office or Apache's Open Office. I have both, however, almost everyone only needs one of those two. And, there are other free office suites as well.