Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: COM surrogate

14 Aug 2016   #1
Tharwatime

Windows 7 Pro 64 bit
 
 
COM surrogate

For the last week or so, about 10% of the time when booting, there's a window about COM surrogate. Information about this is not as clear or certain as I would like, and advice about what to do would be valued. TIA.




Attached Images
COM surrogate-com-surrogate.png 
My System SpecsSystem Spec
.
14 Aug 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Tharwatime,
can you run the following
(from an elevated command mode)
chkdsk, then
sfc /scannow

report the results.

Roy
My System SpecsSystem Spec
14 Aug 2016   #3
Tharwatime

Windows 7 Pro 64 bit
 
 

Roy, that was one of the many parts of win 7 I have not visited. The advice in another post in this forum about how to get there is lovely and clear. here is what I got:

C:\Windows\system32>chkdsk
The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
220672 file records processed.
File verification completed.
2883 large file records processed.
0 bad file records processed.
2 EA records processed.
41 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
280552 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3
220672 file SDs/SIDs processed.
Security descriptor verification completed.
29941 data files processed.
CHKDSK is verifying Usn Journal...
34267352 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no probl

125033860 KB total disk space.
64630236 KB in 169347 files.
117332 KB in 29942 indexes.
0 KB in bad sectors.
362372 KB in use by the system.
65536 KB occupied by the log file.
59923920 KB available on disk.

4096 bytes in each allocation unit.
31258465 total allocation units on disk.
14980980 allocation units available on disk.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>
My System SpecsSystem Spec
.

16 Aug 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Tharwatime,
So looks like your system is OK, sends me in the direction of your drivers.
Can you check your graphics card and your Bios.
As you've got a Dell, go to the page for your model, update from there.

Roy
My System SpecsSystem Spec
16 Aug 2016   #5
Tharwatime

Windows 7 Pro 64 bit
 
 

Roy, I have no idea how to do any of the things that you advise. As the system is okay, might an easy option be to just ignore the message?
My System SpecsSystem Spec
Reply

 COM surrogate




Thread Tools




Similar help and support threads
Thread Forum
Com surrogate keeps popping up
I have a windows 7, MSI A6200 I've read posts on here about how to remove the com surrogate pop up and hopefully I didn't try everything to remove this pop up. The thing is about this pop up, it pops up ALL the time, every 5 or 10 secs. It doesn't matter if I'm looking through any pictures or...
General Discussion
Is it Normal for COM Surrogate like this ?
Is it normal for Com Surrogate to takeover all of your RAM ? i had a problem when i was opening explorer and searched for videos my computer just got hot all over, and then i tried to open the task manager when i saw my COM Surrogate was using 75% of the RAM was it normal ? can any body...
General Discussion
COM SURROGATE issue
Hi all: I have been having a COM SURROGATE issue in my 3 recent windows installation (Windows 8 Po, Windows Ultimate 64 bits, Windows Home Premium 64 bits). I am only using now Windows Home Premium 64 bits and I still get the infamous COM SURROGATE windows from time to time. It may be...
General Discussion
COM Surrogate
Okay so I got a new laptop a few days ago and whenever I go through pictures it pops up with an error that says COM Surrogate has stopped working. Any idea on how to fix this. Help would be nice! New PC: Alienware M17x R4
BSOD Help and Support
COM Surrogate
After doing a disk cleanup and deleting "Thumbnails" without realizing it would cause this, I have started to get the message "COM Surrogate has stopped working" a lot of the times that I try to open images (and other people who receive this error report it to happen with videos/movies as well, but...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:42.
Twitter Facebook Google+