Computer crashes every single time it starts up


  1. Posts : 5
    windows 7 64
       #1

    Computer crashes every single time it starts up


    I used to be able to go on to my custom built pc normally, but every single time i search for updates through the windows update program and install them, my computer would crash and i had to reload back to a previous save. Now i can't even log in anymore because the computer crashes every single time. I've tried to reload it back to previous setting but it will still crash (this worked before). I really have no clue what to do and would greatly appreciate any help.
      My Computer


  2. Posts : 4,752
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #2

    Tell us what it does besides "Crash". How far do you get, what is on the screen, etc.
      My Computer


  3. Posts : 5
    windows 7 64
    Thread Starter
       #3

    Sorry for the bad post. If I start windows up normally it will show me the blue screen in which it shows a PC crash dump. Before that happens it is possible to press f8 and launch in safe mode, the same blue screen will appear. If after this I restart the computer I can go into startup repair (i think thats what its called), but it says the computer cant automatically be restored. I can then go into advanced mode where I can do a system recovery, i've tried this several times. It will crash afterwards even though it says it was succesful.
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Hi and welcome to SevenForums,
    When manually installing updates you need to switch your update settings to Never check for updates and restart the machine first.
    Windows Update Settings - Change

    Make sure KB3020369 is installed if not manually install it this is the main article page with all versions,
    https://support.microsoft.com/en-us/kb/3020369
    These other links do prompt you to download as soon as you click on them just to give you a heads up :)
    Win-7 32 bit
    https://download.microsoft.com/downl...020369-x86.msu
    Win-7 64 bit
    https://download.microsoft.com/downl...020369-x64.msu

    Then manually install KB3172605 main article page with all versions,
    https://support.microsoft.com/en-us/kb/3172605
    KB3172605
    Win-7 32 bit
    https://download.microsoft.com/downl...172605-x86.msu

    Win-7 64 bit
    https://download.microsoft.com/downl...172605-x64.msu

    After switch your windows update settings back to what you had prior and manually check for updates and the rest should show up shortly.
      My Computer


  5. Posts : 5
    windows 7 64
    Thread Starter
       #5

    I'd love to try this, but the problem right now is that i can't get into windows because it gives me the blue screen. In my other reply above this one I've tried my best to explain what happens when i start the computer.
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6

    Hi,
    Have you tried CMOS reset ?

    Not sure if you have jumpers or a button but you might be able to remove the cpu and get it to go onto bios setup on startup with F2.
      My Computer


  7. Posts : 5
    windows 7 64
    Thread Starter
       #7

    I just reset the CMOS. Unfortunately i didn't work and still crashed afterwards. Thank you for the suggestion though it could have very well helped.
      My Computer


  8. Posts : 53
    Windows 7 Home Premium 64 bit
       #8

    Could be a bad MB, or a bad RAM module. Since you have more than one RAM module, try removing one and attempt to boot. If it fails, swap the RAM and retry. Also, any attached PCI cards could be the root of the problem. Try removing them & attempt to boot.
      My Computer


  9. Posts : 5
    windows 7 64
    Thread Starter
       #9

    Well I just tried both of these things, it still crashed.
      My Computer


  10. Posts : 4,752
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #10

    Have you tried to get into Safe Mode? That might be a start for you. Use this tutorial to help.
    Safe Mode If we could see your Disk Management, that might help.
    Disk Management - Post a Screen Capture Image
      My Computer


 

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