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Windows 7: Can't delete folder in Windows 7

18 Nov 2009   #1
tulsa40

Windows 7
 
 
Can't delete folder in Windows 7

I'm trying to delete a folder in Windows 7 and get a perplexing error message: "Could not find this item: This is no longer located in G:\Graphics. Verify the item's location and try again.

I'm using Windows 7; this folder is on an external hard drive. I've emptied the folder (there were items in it); I've scanned that external hard drive for errors. Trying to rename the folder yields the same enigmatic error message. The folder is empty.

How can I delete this folder?


My System SpecsSystem Spec
.
18 Nov 2009   #2
kegobeer

Windows 7 Ultimate x64 SP1
 
 

There may be a Windows 8.3 name in there that's causing the problem. Open up a command prompt, go to the G:\Graphics folder, and do a dir /x. Hopefully the file you are looking for is listed, then you can do a rd with the 8.3 filename.
My System SpecsSystem Spec
18 Nov 2009   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tulsa40 View Post
I'm trying to delete a folder in Windows 7 and get a perplexing error message: "Could not find this item: This is no longer located in G:\Graphics. Verify the item's location and try again.

I'm using Windows 7; this folder is on an external hard drive. I've emptied the folder (there were items in it); I've scanned that external hard drive for errors. Trying to rename the folder yields the same enigmatic error message. The folder is empty.

How can I delete this folder?
Reboot and try it again.

What are the properties? how big, who owns it, etc

Ken J++
My System SpecsSystem Spec
.

18 Nov 2009   #4
tulsa40

Windows 7
 
 

Here is something strange about this folder. I can move a file into it. Sort of. When I move a file into the folder I can't delete, another folder with exactly the same name is created. This second folder is empty and I can delete it.

Once I've deleted the folder that was created when I copied a file, there's that folder remaining with the file in it. If I try to delete the folder, I get that same error message -- can't find the folder.

I can delete the file that's in the folder, but still can't delete the folder.

I'm not able to switch to the G: drive in the command prompt. (Or at least I can't with the CHDIR command.)

Properties shows that the folder size is 0 bytes.

I still can't delete it.
My System SpecsSystem Spec
18 Nov 2009   #5
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

See if you can delete the folder using KillBox:

Download KillBox

Unzip the folder to your desktop.
Start Killbox.exe
When it is open, enter G:\Graphics\whatevername into the field labeled "Full path of file to delete".
Select the Delete on reboot option.
Then press the button that looks like a red circle with a white X in it.
Your computer will reboot and check to see if the file is gone.

Let us know if this works
My System SpecsSystem Spec
18 Nov 2009   #6
tulsa40

Windows 7
 
 

Killbox did not kill that folder, even after selecting the Delete on Reboot option.

The problem, I should mention, with this folder is that when my backup software hits this folder the entire backup process stops. So I definitely need to get rid of it.
My System SpecsSystem Spec
18 Nov 2009   #7
kegobeer

Windows 7 Ultimate x64 SP1
 
 

To switch to the G drive, simply type g:

Use the following commands, after opening up a command prompt:

Code:
g:
cd graphics
dir /x
The 8.3 names will be listed in the column immediately before the long filename column. Use the rd command with the 8.3 name. For example:

Code:
rd VIRTUA~1
My System SpecsSystem Spec
18 Nov 2009   #8
Uber Philf

W7 RTM Ultimate x64
 
 

OR IN the Command Prompt.

Code:
 
 
G:
rd graphics
My System SpecsSystem Spec
18 Nov 2009   #9
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Uber Philf View Post
OR IN the Command Prompt.

Code:
 
 
G:
rd graphics
In DOS, the rd command will not work if there are files/folders contained within the directory. As there is a subdirectory inside GRAPHICS, the rd GRAPHICS command will fail. To remove a directory that contains other files/directories, the /S switch is required (use the /Q switch in order to not ask if it is ok to delete each folder).
My System SpecsSystem Spec
18 Nov 2009   #10
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by kegobeer View Post
To switch to the G drive, simply type g:

Use the following commands, after opening up a command prompt:

Code:
g:
cd graphics
dir /x
The 8.3 names will be listed in the column immediately before the long filename column. Use the rd command with the 8.3 name. For example:

Code:
rd VIRTUA~1
If you receive an error, use the /S switch, which will remove all files and subdirectories, along with the parent directory, as I described in my reply to Uber Philf.

Code:
rd VIRTUA~1 /S
My System SpecsSystem Spec
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 Can't delete folder in Windows 7




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