Startup Repair- windows cannot repair; Stuck in restart loop

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  1. Posts : 6
    Windows 7 Home Premium
       #1

    Startup Repair- windows cannot repair; Stuck in restart loop


    Hi,

    I am unable to start up my laptop (Windows 7 Home Premium). TOSHIBA Satellite C660-1J6
    It is stuck in a loop of 'attempting to repair this computer', which is unsuccessful and restarts.
    There are no restore points to use.
    I have received the BSOD which disappears quickly during startup.
    I am able to start up in Safe Mode - however when I get to the login screen, the mouse and keyboard do not work.

    I would highly appreciate any help or advice with this.
    I am happy to reinstall windows as I have everything backed up. However I am unsure how to do so as I do not have a CD.

    Kind regards
      My Computer


  2. Posts : 13,576
    Windows 10 Pro x64
       #2

    Firstly, a Windows 7 install disc is a dvd, not a cd.

    You would have to find a working PC to download a Windows 7 Home Premium Service Pack 1 Iso File, either 32 or 64 bit, let`s assume you need 64 Bit.

    After you have downloaded the iso file you have to burn it to a dvd at no faster then x4 speed. So the PC has to have a dvd burner and you`s need a blank dvd.

    Everything you need is in the following links.

    https://www.heidoc.net/joomla/techno...-download-tool

    Free ISO Burner

    Clean Install Windows 7

    You can also use a usb stick to put the iso file on using Rufus. The usb stick must be at least 4 GB in size.

    https://rufus.akeo.ie/

    You must also have a readable key on your COA to activate windows after you install it.

    You will also have to install at least your network/ethernet drivers to get online. Then get your other drivers, and run Windows Update, which will take a long time, sometimes 24 hours.

    Have more questions, just ask :)
    Attached Thumbnails Attached Thumbnails Startup Repair- windows cannot repair; Stuck in restart loop-coa-certificate-authenticity.gif  
      My Computer


  3. Posts : 6
    Windows 7 Home Premium
    Thread Starter
       #3

    Hi, thank you very much for your reply. I was indeed referring to the install disc, and incorrectly called it a CD. Apologies.

    My remaining characters of theKey sticker on my laptop is somewhat faded. However, I can try identifying it. Is there another way of finding my Key number other than the sticker?

    Thanks
    Last edited by dragongirl92; 21 Aug 2016 at 18:31.
      My Computer


  4. Posts : 607
    7 x64 Ultimate
       #4

    dragongirl92 said:

    My remaining characters of theKey sticker on my laptop is somewhat faded. However, I can try identifying it. Is there another way of finding my Key number other than the sticker?

    Thanks
    There are programs out there that do just that. Speccy is useful for other things as well.
      My Computer


  5. Posts : 6
    Windows 7 Home Premium
    Thread Starter
       #5

    Hi RogerR

    Thank you for your response.

    I cannot access Windows as it does not go beyond login page to use programs such as Speccy.

    Regards
      My Computer


  6. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #6

    Below is a link to a thread similar to your problem.
    Read through it, there are some "creative" ways you could try to see if you can read the key on the COA Sticker.

    Also, is there any key you can press at bootup to possibly do a factory recovery from a hard drive recovery partition ?

    Recovering Windows Product Key
      My Computer


  7. Posts : 6
    Windows 7 Home Premium
    Thread Starter
       #7

    Hi DavidE,

    Thank you for your response! I will check out the link.

    It is worth mentioning
    - I am able to start up in Safe Mode, However when I get to logon screen the keyboard and mouse do not work. (built in, not wireless or usb)
    - When I select System Image Recovery on System Recovery Options, and 'search for a driver' I am able to see my files and folders are present and there is a folder called HDD Recovery - I wonder if it is possible to take advantage of that?

    I have copied the HDD Recovery folder into an external hard drive in case it would be useful?

    Regards
      My Computer


  8. Posts : 6,887
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #8

    Hi DragonGirl,
    As its a lappy, it will have the built-in Restore to factory settings.
    (note you will need to back-up any personal data).
    http://forums.toshiba.com/tshb/attac...sersManual.pdf

    see page 11

    Roy
      My Computer


  9. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #9

    dragongirl92 said:
    - When I select System Image Recovery on System Recovery Options, and 'search for a driver' I am able to see my files and folders are present and there is a folder called HDD Recovery - I wonder if it is possible to take advantage of that?
    I downloaded the manual for the TOSHIBA Satellite C660-1J6 and i couldn't find any info on doing a factory recovery
    Perhaps someone else with Toshiba experience can be more helpful.

    It looks like @torchwood just found info in the Toshiba forum
      My Computer


  10. Posts : 4,752
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #10

    dragongirl92 said:
    Hi DavidE,

    Thank you for your response! I will check out the link.

    It is worth mentioning
    - I am able to start up in Safe Mode, However when I get to logon screen the keyboard and mouse do not work. (built in, not wireless or usb)
    Try using your Arrow Keys or Tab Key
      My Computer


 
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