New
#11
LOL.
What a difference a word makes...
You said you were a "new owner of a Dell laptop", rather than an "owner of a new Dell laptop".
So I mistakenly read that to mean it was second-hand.
Yes, IOBit ASC (and programs like it) is worse than snake oil.
Corporate intellectual property theft/piracy issues aside (google it), programs like it often cause more harm than good.
Others here will disagree about "registry cleaners" and "optimizers", but as a whole they are of no proven benefit. (Sometimes no harm, but rarely of true benefit.)
Some may suggest the Registry Cleaner feature of CCleaner as safe enough. Your choice.
Thanks for posting the solution to your issue, by the way.
Cheers,