How do I delete "stuck folders"

Hi, this is my first post.

A friend who is clue less on computers managed to partially delete some folders on her computer. I have no idea how but the folder icons and names (3) remain but can't be deleted with standard "delete option". I tried quite some things including trying to remove them through command prompt, I tried in safe-mode and I also tried changing the permission settings but that dialog box is blank when I open it!

I have tried to google the problem repeatedly but I can't seem to find any solution. I call them "ghost folders" as they are there but they are not.. the computer seems to think they are not there however they still show and won't delete.

Any suggest, help would be great. I wish I could describe the problem better but I don't know how.

Amo mate just where are these folders??

Hi man,

They are in another folder on the C: Drive. Essentially these folders were sent through an ftp program as ZIP files and I downloaded them into my "IN" folder which is on the C:.

After de-crypting them (they were pgp.zip files) and then unZIPping them, I took what I needed and then attempted to delete them. That's when the operation when south and they only partially deleted but the folders are still there...

Thanks man. I downloaded Yumi and read the page you linked. I never used Linux or Ubuntu and don't have an iso file. do you have a like where I can get it? Also for a total Linux nub like me, do you have any suggestions or bullet points in how to run it?

Thanks man.

thanks man. I had just googled it and found that exact download - Linux Mint MATE desktop. I/P download and i'll see if I mange to install this! Thanks for your help.

Well just another two cents this is what I do with dying or dead drives or ones with lost passwords to get data.
BOOTABLE UBUNTU
Make a bootable Ubuntu disk Download Ubuntu Desktop | Download | Ubuntu
Set the BIOS to boot from the optical when the machine boots it will show you a screen with TRY or INSTALL > select TRY not INSTALL
When it is finished - it takes very little time you will get a screen like in the pic .
Open the drive you want > User and dig down until you get to the data / settings you may be able to copy / paste the material you want to an external source or other installed drive doing this.
I am not sure if it will but I have recovered tons of data etc using this method both on "dead" or just plain drives that you cannot get data from using Windows.

There is this too but I find the Ubuntu easier to set up Emergency Kit - save your files from a dead OS