Will Not Load My User Profile

Anak · 26 Sep 2016

Have you tried my suggestion in post #8? It won't make your situation any worse than it already is.

newenglandmom2 · 26 Sep 2016

Anak, thanks, I just tried your suggestion in Post 8 (advanced boot to last known good configuration). Nothing changed...I am still not logged on with my old profile. I'll keep trying...

Diana

Anak · 26 Sep 2016

Okay at least that's out of the way.

You mentioned earlier that you weren't sure if you were using the built-in Administrator (BIA), lets make sure.
Open this tutorial: Built-in Administrator Account - Enable or Disable and since you have Home Premium go to Option Two.

Do steps 1. 2. 5. and 6. after logging off you do not see the BIA restart your machine if you see the BIA as noted in the tutorial proceed to this part of torchwood's post #11

If you have only one folder starting with S-1-5 that is followed by long numbers and ends with .bak. Right-click the folder, and then click Rename. Remove .bak at the end of the folder name, and then press ENTER.

Then finish out with step #2 in that post.

Later on when this is straightened out you'll need to go back and do step #4 to disable the BIA.

newenglandmom2 · 26 Sep 2016

Hello Anak...I am currently copying my files from the old user that won't load to a new user account that I created, re the Microsoft instructions referenced in post #19. I'm pretty nervous and pessimistic, but I did create a system restore point before beginning, and I copied my most important files to a USB drive. If this new user account doesn't work, I will tackle your advice in previous post. Thanks again!

newenglandmom2 · 26 Sep 2016

Well, some news! I copied files from Diana to Diana,New2, and when I logged off then logged on, my documents, photos, etc. are under that user name! Not my desktop or startup, but I'm getting there! Here is what the registry now looks like. the first long line is the temp user, the second is old Diana, and the third, as you can see, is Diana.New2. Should I delete Diana in the Control Panel's User Accounts, and in the Registry?

I'd like to get my desktop back. Did I miss something? On the desktop, I have two ghost-like icons; one says the following when I open it: [.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\...l32.dll,-21769
IconResource=%SystemRoot%\system32\imageres.dll,-183

I'd also like to have Firefox again, and I'm afraid that if I download it, it won't have my bookmarks (years of work!)

Finally, how can I import Microsoft Outlook? Currently when I click on it, it just wants to set up the program. Again, I had a lot of files saved there...

Thanks for getting me this far...

Ranger4 · 26 Sep 2016

Have a look at this website which may help you further. Scroll down to Windows 7 & there are some videos that could help & there is link to using Windows Easy Transfer as well. As the site mentions transferring user profiles in Windows 7 is not an easy job.

https://cwl.cc/2011/10/be-it-guy-mov...l#EasyTransfer

What version of Outlook are you using?. To get Outlook to find these files open the Mail (Microsoft Outlook) icon in Control Panel & click on the middle button & when that opens click on the Data Files tab & then on Open file location. You may have to point where the files are located. In Outlook 2013 & 2016 they are stored in your Documents Folder under Outlook Files.
When Outlook has found the files in question. Click on the Add icon & that will take you to Outlook file location & you can then add your email name etc..

If you have successfully set up your new User Profile, then your desktop should also be included at it is stored in your User files as well. Also your Firefox bookmark etc. should also be saved in your User Folder. Of course all these would be in your old user folder. If you have all your old user folders now in your new user folder, you should be able to transfer your saved bookmarks etc into either the existing Firefox install or a newly downloaded one. All browser that I am familiar with have an Import Bookmarks etc feature, so have a look in Firefox settings.

newenglandmom2 · 27 Sep 2016

Hello Ranger 4,

I followed the following Microsoft directions, referenced in post #19, not to copy these files from the old to new user profile:

Select all of the files and folders in this folder, except the following files:
Ntuser.dat

Ntuser.dat.log
Ntuser.ini

There are many files that began with those descriptions. Should I copy some of them to the new user profile? Sorry for all this hassle, but I want to be cautious before proceeding to the next steps you advised. Thanks!
Diana

Ranger4 · 27 Sep 2016

Hi Diana. Is your computer on a domain or a work group or is it a stand alone. From what i can see form the MS website that you are using, that it has instructions for domain & work group computers, so if yours is a stand alone computer you might be on the wrong track.

As it says not to copy those files it would be advisable not to do so.

newenglandmom2 · 27 Sep 2016

Hi Ranger4. In the Control Panel\System Security\System, my computer is described as Workgroup. It's just my home computer, but I hope that description is accurate.
OK, I will not copy those files, per the MS instructions.

I'll try to fix Outlook now...stay tuned!
Diana

newenglandmom2 · 27 Sep 2016

I guess something is wrong. This is the dialogue box that comes up when I click on Mail in the Control Panel:

I think I may have to set up Outlook again. Somehow it seems I did not transfer everything from the start menu.