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Windows 7 won't boot from rescue disc
Using my Windows 7 rescue disc, I could see it was booting from the CD and it asked me to Choose My Language and so I clicked on Next.
Nothing has happened since.
What do I need to do now?
Using my Windows 7 rescue disc, I could see it was booting from the CD and it asked me to Choose My Language and so I clicked on Next.
Nothing has happened since.
What do I need to do now?
I would say that your Windows 7 rescue disc isn't working as it should and has a problem.
What are you trying to do? A Factory restore?
For your HP
Most all OEM manufactures provide a application to build a installation disk.
Look at the HP software on the laptop for a Factory recover disks.
Some of them can restore to factory by BIOS.
Remember that your entire disk will be formatted, so backup your data on an external disk.
Look at this link HP Support document - HP Support Center
There is nothing like a clean install. If you opt to do it read this for the updates
MS releases SP2 for Windows 7
So the main problem is with your windows installation.
What is happening? You can't boot, it crashes, gives BSOD?
Did you try Safe Mode?
Tried it just a few min. ago and a second page has opened up. Not sure what to pick here and the cursor is spinning.
This one is entitled SYSTEM RECOVERY OPTIONS
There are 2 choices: 1. Use recovery tools that can help fix problems starting Windows. Select an operating system to repair.
If your operating system isn't listed click Load Drivers and then install drivers for your hard disks.
2. Restore your computer using a system image that you created earlier.
Load Drivers. Next
BSOD = Blue Screen Of Death.
You have to explain a little more.
Explain in details what is happening.
During POST if you press F8, can you enter the Win 7 boot options?
I don't know about BSOD, but the screen is blue with what looks like rays of light shinning down.
When I f8 I get a page with a number of options: Safe Mode. Repair your computer, Safe. Mode with Networking, withCommand prompt and the last one is start Windows Normally
If I go with Safe Mode I come to a page where the first choice is (recommended) Launch Startup Repair.
After that I end up with the blue screen with the light rays.
When I asked you to explain in details what is happening, it means crystal clear .
For example "but the screen is blue with what looks like rays of light shinning down." Does this happen in every screen or only on windows?
When pressing F8, choose Repair your computer.
I'm sorry I am not giving you all the details. As you can tell I am not a computer individual.
The blue screen that I get only happens when the computer has completed a task and wants or what appears to me as the computer wants to load up Windows. All other times, as it is doing a task, it is a black and white s screen - DOS.
What does the BSOD look like?
I have chosen Repair - it loads files and then finishes at the blue screen - nothing happens at this point.