Suddenly Slow at Everything

Hello and welcome:

There are many, many reasons for a "slow" computer. They include (among others): hardware problems, networking problems, software problems (including software conflicts, especially from security applications), lack of disk space, excessive quantities of temp files, improper system configuration, even malware.

As this is an "office" computer, the first suggestion would be to have your in-house IT folks take a look at it. They may have Group Policies or other restrictions in place limiting the end-user's permissions to perform extensive troubleshooting or repairs. And if the system is infected, they would need to know, so that they can investigate all the systems to be sure it has not spread. In other words, for starters, it would be best to have the professionals in your company help you with this.

Thanks,
MM

Hi:

Thanks for the clarification.:)

We could better assist you if you could please complete the System Specs part of your forum profile.
There is a handy little utility to assist with that:

How to See Your System Specs with "System Info"

Next, we need a bit more detailed system information.

1) Please Download and save the version of FRST appropriate for your architecture (32-bit or 64-bit).
Temporarily pause your real-time AV/AM applications.
Run the FRST tool.
Re-enable your AV/AM.
Attach both logs (FRST.txt and Addition.txt) to your next reply.

OR

2) Speccy: see HERE Please post the log.

Then, please wait for someone to review the information and to advise you further.

Thanks,
MM

^^ That's another way to approach things.:) ^^

SFC and system cleanup probably won't hurt.
Rolling back the system does not help to diagnose the problem and may or may not fix the issue, especially if it's hardware-related (and it can create its own, new issues, such as "breaking"/corrupting your AV's metadata, requiring that it be cleanly reinstalled). So system restore would not be my suggestion yet.

My personal preference would be to gather some basic system data before embarking on a bunch of fixes.

But it's certainly up to you.:)

Cheers,
MM

Teresa Phillips said:

Since I have more than one computer I will post a screen shot versus the profile.

We only need specs on the one computer in question. :)

And, as @Megahertz07 mentioned, we still do not know the brand (if any) or if it's self-built.
The reason this is important is that, especially if it is a hardware issue, the specs matter and the steps to troubleshoot differ.
(For example, Dell machines have some pre-boot hardware diagnostics accessed via tapping the F12 key during a cold start.)

That's why I asked for the complete system specs and for some basic diagnostic logs.:)
That sort of information will help to guide the troubleshooting process. As we are not in front of the computer, without a bit of data, all we can provide are a "best guess", speculation and generic suggestions.

Factory restore or Clean install is my favorite solution but it takes a loooong time to do it.

That assumes it's NOT a hardware issue. Neither factory restore nor Windows clean reinstall will solve that. IMHO it would be premature to proceed with either until some basic testing confirms that it is NOT a failing hard drive or other issue.

But, again, it's up to you how you'd like to proceed.:)

Cheers,
MM