OK, I've followed instructions. I cleaned the memory sticks and contacts and then ran the mdsched again. Same result. It goes very quickly--like the entire program takes around 10 minutes--then the computer restarts and I'm at the login page again and when I typed in my password, I go to a desktop that is frozen (I can't access any of the programs). I'm including an image of what I see right before the computer restarts. Please help.
Actually, something new came up. It takes the desktop so long to work, I just let it wait--for maybe 10 minutes. Finally, it unfreezes, and in the lower righthand corner was an icon that told me "No memory errors detected" or something like that.
And new problem occurred also: I was working, and all of sudden my 2 monitors went blank and my computer stayed on. I couldn't access anything either.
Hi, anyone reading this? Can someone help me with the next step? Thanks.
Did you install the hardware monitor as I suggest on post 4.
You may have high CPU temp and it slows down to cool.
I've had Speccy installed for years. It's not the temp (see screenshot). The fans are working too.
Ray, 50ēC doesn't mean much. What was the Max?
I already used Speccy. Didn't like as it is medium.
There is HWiNFO, that is much more complete, and is good to find information.https://www.hwinfo.com/download.php
My favorite is Open hardware monitor. Downloads - Open Hardware Monitor
It isn't so complete as HWiNFO but it's light, logs Max and min (temp, voltage, fans etc) and you can see the CPU temp at the task bar.
Mine starts with windows.
OK, I've run HWinfo and posted a screenshot of its results. However, I'm not sure it's the temp. The computer, again, freezes on startup. What happens is the hard drive seems to just stall (blinking at regularly intervals but not with regular, intermittent cycles [when it's healthy]). Whether it freezes at startup (when I see the dashboard) or in the middle of me working, it's the same thing with the hard drive. I've included a video of the drive's light. Please help. Thanks!
Ray, when it blinks as yours does, it means it getting stuck when loading a drive.
Open device manager to see if there is a yellow alert.
Does it boot normally on safe mode?
It boots in safe mode. It boots mostly in normal mode too. Every 4th or 5th time, however, it stalls. And occasionally, in the middle of working (after I've had the computer working for a few hours), it stalls (i.e., the hard drive got stuck). I've run device manager but see no yellow alerts (are those yellow question marks? I don't know). I'm include a screenshot.
Ray, all devices are now with their right drivers (no more yellow alert marks).
Check disk, system file checker and memory check didn't find any problem so I can't think of anything else, sorry.
Try superantispyware. SUPERAntiSpyware - SUPERAntiSpyware Portable Scanner
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