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Computer freezes regularly
Hi
My HP Touchsmart-600 freezes regularly when I surfe (chrome) or during play of different games (Civ 5/AoE3).
It startet 6 month ago after upgrade from win7 to win10 and downgrade afterwards again.
Then I reinstalled the PC with standard setup to when I bought it (system restore included with PC). That did not help and HP support has asked me to reinstall again and now I have reinstalled it 6 times, and still same problem. Before win10 there were no problem with the surfing/same games.
- No changes to hardware.
- Run PC Doctor diag = no errors
- run sfc /scannow = no errors
- run chkdsk = no errors
- Antivirus to check if that was the problem (avast or AVG) = no changes
- Run anti malware bytes = no antimalware
- Latest Win7 updates installed
- Latest graphic Card update installed
- latest bios update installed
In Windows log file there is 3 each time when I make a hard reboot after the pc freeze:
Event 1101: Event lost during transport
event 41: system restartet for kernel
event 6008: previous system closure was unexpected
How can I figure out what is doing the freezes?
Br
MSchmidt