cmd.exe error 0xc0000142

Thanks :) I performed the clean install and now it's asking for the product key but it's completely rubbed off the back of the laptop. Is there any way to restore it or do I have to call Microsoft or dell?

Hi Aura,
Thats a bummer, wish i'd known

please run KB971033
http://go.microsoft.com/fwlink/?LinkID=152411

reboot X2
run the Mgatool post the results
http://go.microsoft.com/fwlink/?LinkID=52012

Phoning Dell is a good back-up, in any case
Tell em you got done up like a kipper by malware and ask >> nicely << for a set of Re-installation disks,
from what i gather there quite good.
(you can use these for a system REPAIR)

MS UK
0800 0188354, get an operater
once again explain, they may or may not give you a new key.

Roy

I managed to call dell and get some recovery media for my laptop. I had to pay but everything is fixed now, so its alright
Thanks for the help :)