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Windows 7: Windows Explorer problems

29 Dec 2016   #1
BluePineapple

Windows 7 Ultimate x64
 
 
Windows Explorer problems

Hello, I'm having a problem with windows explorer. Basically the small 'search/select' window wich appears when i try to change the location where i want the software to be installed is not responding and makes the instalation wizzard crash. This happens evry time the box comes in use, when i try to open a word document, when i try to mount something using Daemon tools. I would be very gratefull if anyone can help me.


My System SpecsSystem Spec
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29 Dec 2016   #2
MilesAhead

Windows 7 32 bit
 
 

I think I would try running sfc /scannow first. Here is a step by step if you are not familiar with it:

SFC /SCANNOW Command - System File Checker

Also it is possible if you installed themes that replace the Explorer system libraries for Explorer to be corrupted. Or a power glitch with no battery backup.

But I would try scf command first and see if you luck out.
My System SpecsSystem Spec
30 Dec 2016   #3
BluePineapple

Windows 7 Ultimate x64
 
 

I runned the sfc command and I ended up with this-"Windows Resource Protection found corrupt files but was unable to fix some of them". The problem isn't fixed and also it points me to some logs but my access is denied.
My System SpecsSystem Spec
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30 Dec 2016   #4
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Quote   Quote: Originally Posted by BluePineapple View Post
I runned the sfc command and I ended up with this-"Windows Resource Protection found corrupt files but was unable to fix some of them". The problem isn't fixed and also it points me to some logs but my access is denied.
We need to analyze that SFC log file. Go here---> How to analyze the SFC log file entries and follow the steps to create the Sfcdetails.txt file and upload it here.

Here's how to ----> Upload and Post in Seven Forums
My System SpecsSystem Spec
31 Dec 2016   #5
BluePineapple

Windows 7 Ultimate x64
 
 

I typed the command "findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt" but after it nothing showed up.




Windows Explorer problems-capture.png


My System SpecsSystem Spec
31 Dec 2016   #6
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Quote   Quote: Originally Posted by BluePineapple View Post
I typed the command "findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt" but after it nothing showed up.

Attachment 394966
Run this in he command prompt. It'll show up on the desktop.

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
My System SpecsSystem Spec
31 Dec 2016   #7
BluePineapple

Windows 7 Ultimate x64
 
 

It did nothing.
My System SpecsSystem Spec
31 Dec 2016   #8
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Quote   Quote: Originally Posted by BluePineapple View Post
It did nothing.
Check in C:\Windows\Logs\CBS Is the CBS.log file there?
My System SpecsSystem Spec
31 Dec 2016   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Copy and paste this in cmd prompt. I know it works because I have used it.

Quote:
copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
My System SpecsSystem Spec
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 Windows Explorer problems




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