New
#1
No online Help or Support on multiple Win 7 machines
I've got two Win 7 machines that don't have working online Help and Support.
One is my signature machine with Win 7 Pro 32-bit, the other is Win 7 Home 64 bit.
The 32-bit machine is updated monthly. The 64-bit machine hasn't been updated since before Win 10 was released.
Both machines are connected to a common Linksys router to my DSL ISP.
When switched to Offline Help, I get results. Online help, nada.
I did search this problem here on Seven Forums and at Google, but no solution was ever found.
The fact that it's TWO rigs affected is making me wonder if Microsoft has shut down online help for 7.
No viruses, no malware, sfc /scannow was run on both machines with no errors found.
Does anyone have any ideas what's going on? I'd appreciate any input.