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Windows 7: Error Message

21 Jan 2017   #1
Rotchie

Windows 7. 64 bit
 
 
Error Message

Whilst attempting to download security software, the installation failed. Error code 0xE0010406 appeared; how can I fix this to enable installation of security software.


My System SpecsSystem Spec
.
21 Jan 2017   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Try removing your firewall and antivirus. If there is still a problem, use the antivirus removal tool. If still a problem see if you can get it to work in safe mode.
My System SpecsSystem Spec
21 Jan 2017   #3
Rotchie

Windows 7. 64 bit
 
 

Thank you for your prompt reply.
I am 2000 miles away from my home office where I keep my discs to reload my security software, other than try de-activating my malwarebytes and Windows firewall, I am not sure if it would work.
I am not sure what the procedure is when in safe-mode
My System SpecsSystem Spec
.

21 Jan 2017   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Something is blocking the installation. You can try a clean boot.
Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
22 Jan 2017   #5
Rotchie

Windows 7. 64 bit
 
 
Error code 0xE0010406

Richc46
Thank you for the suggestion to initiate a "Clean Start-up".
Having read the tutorial and the replies from users who have followed the instructions, I am not very computer savy, and feel I will make a complete mess of the procedure and have greater problems than now.
Once agian thank you for your support.
Rotchie
My System SpecsSystem Spec
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