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#1
Compaq All In One Power-on Password Problem
Bought a used Compaq Presario CQ1 All In One Windows 7 Home 64 bit. We created a password and the machine worked great for a week. But now when we boot the PC it brings up this blue box with the heading power-on password. It never did this before. It used to just boot to the screen where we enter our password. What seems to make this situation different from others I've read about is that when we enter our Windows 7 password on that blue screen ...., it works. It takes us to our normal signon screen. However, that password - one we've been using - no longer works to log us into Windows.
If I hit the Escape key before the blue box appears, enter our Windows password on that blue screen, press enter and Escape again I get to the Startup Menu, where I can get into the Boot Menu, the BIOS, Diagnostics, etc... When I go into the BIOS I fail to see any log in password, or any security of any type.
I have changed the Boot Order in the BIOS to boot first from ATAPI CD-ROM. I have gone to the Boot Menu and done it there. Neither allow me to boot from my 64 bit Windows 7 Home disk, which is the only method I know of to reset the password.
If I enter the wrong password on the blue screen it throws up an asterisk and gives me another chance. Only by entering our Windows password can I continue. But it does me no good since the log on screen won't accept that same password that the blue screen just allowed.