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Windows 7: windows explorer crashing

24 Feb 2017   #1
lenjohns

windows 7 32/64 bit
 
 
windows explorer crashing

hi all, having trouble in Windows 7 moving files within documents and importing them from camera, sd card, hardrive etc. every time i attempt it `windows explorer` crashes, only been the last couple of weeks with this problem, any help would be appreciated, ty (just crashes and returns to where i started)

Details: The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
<EventID Qualifiers="49152">7010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-02-24T10:14:26.000000000Z" />
<EventRecordID>59007</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>len-PC</Computer>
<Security />
</System>
- <EventData>
<Data Name="ExtraInfo">Details: The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)</Data>
</EventData>
</Event>


My System SpecsSystem Spec
.
24 Feb 2017   #2
lenjohns

windows 7 32/64 bit
 
 

new on here, hope i posted in correct area, ty
My System SpecsSystem Spec
24 Feb 2017   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Len,
for starters in the search box type,
Indexing options - then run the troublshooter.

Installed any new progs since the last time it worked?


Roy
My System SpecsSystem Spec
.

24 Feb 2017   #4
RolandJS

Windows 7 Professional 64-bit
 
 

Maybe disable indexing operations as a test?
My System SpecsSystem Spec
24 Feb 2017   #5
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Explain why you think the Event Log entry is related to Explorer crashes. Also try providing us with a full list of installed third party software.

explorer crashes
My System SpecsSystem Spec
24 Feb 2017   #6
RolandJS

Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by Callender View Post
...Also try providing us with a full list of installed third party software.
One way, amongst many ways, to do that:
Install and run Minitoolbox and Piriform's Speccy; save your logs; wiser heads than mine will ask you for bitsNpieces of Speccy log that will give a listing of 3rd party programs.
My System SpecsSystem Spec
24 Feb 2017   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If it was my computer the first thing I would do is "sfc /scannow.

Just follow this tutorial by Brink.

SFC /SCANNOW Command - System File Checker

Jack
My System SpecsSystem Spec
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 windows explorer crashing




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