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#1
helppane.exe (Help and Soupport)to get online content
I using Win 7 x64. When I use Help and Support even though the settings are set to Online help I can only get Offline help.
No problem connecting to the internet. I have also tried shutting down the firewall to see if it was blocking but still no online help.
I tried shutting off the firewall makes no difference.
There are no error messages. I can open the Help and Support program without a problem. The problem is that I can only get offline help it does not get online help.
I also uninstalled and reinstalled KB917607.
Any help would be appreciated.