Windows 7 shutdown but laptop wont turn off


  1. thereven
    Posts : 2
    Windows 7 Home Premium 64bit
       New #1

    Windows 7 shutdown but laptop wont turn off


    This happened a few days ago. Window 7 shutdown fine, screen goes black, fan about to stop, but the fan and hard disk makes a start up sound with the screen still turned off, then my laptop just stuck there for hours. I had to normal shutdown then force shutdown with the power button every time. The same thing happen to sleep too, screen turned off with fan running full speed, then I had to force shutdown.

    I have tried Safe mode and Clean boot(with all services and startup enabled), both preformed shutdowns successfully.

    Side note: I reinstalled win 7 a while back, but i just found out I have no system restore points when I thought maybe a system restore would help. The system restore was turned on for a missing partition. Its fixed now.

    Edit: about those Safe mode and Clean boot restarts. I just tried to restart normal, and my laptop restarted like nothing is wrong! so it can restart just not turn off. oh my
    Last edited by thereven; 28 Mar 2017 at 09:16. Reason: issue isnt what i thought
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  3. indianacarnie
    Posts : 3,724
    Windows 10x64 Build 1709
       New #2

    Welcome to the forums thereven!

    Have you ran your malware and virus scans? What, if any, programs did you install just prior to noticing this for the first time?
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  4. thereven
    Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    i truly cant recall, except a nvidia geforce experience update, but that thing updates everyday.
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