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Windows 7: what might have caused this to happen

07 Apr 2017   #11

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Sciencegirl,

you will need a 4GB usb.

1) download the usb/dvd tool
follow the instructions in the link which will prepare the USB
(format and a make it a bootable device)

Then Download/copy the OS to it

Reset your bios to boot from it
and away you go -- follow the on screen instructions

further viewing
Clean Install Windows 7 - Windows 7 Help Forums
Data Partition - Windows 7 Help Forums


My System SpecsSystem Spec
07 Apr 2017   #12

Win 7 32 bit and win 10 64 bit

Hi Roy,
I really appreciate your help, but trying to figure out how to upgrade to 64 bit is going to be a long frustrating process and is my 32 windows the cause of the problem? I read that too much ram shouldn't cause the sort of problem I had with windows not loading, it just won't utilize it. I have so much work to do on this computer and taxes to do during the coming week I can't afford the chance of starting all over right now. I am going to have to do some careful thinking and tons of backing up. I have to maintain records of thousands of emails.

I guess I am back to my first question.. If a practically new computer was running beautifully for a month what would have caused the problem this morning? And will it return? Most threads on this problem say it is a hardware problem, either bad ram or the HD going out. Or, like the blue screen, is it something that just happens sometimes?

I would like to upgrade to 64 bit, but I will have to order a 4 gb flash drive first. But at least I can download it for when I am ready.

p.s. it looks like you use a 32 bit win 7. Is there anything wrong with it as long as it is working?
My System SpecsSystem Spec
08 Apr 2017   #13

Win 7 32 bit and win 10 64 bit

I shut off the computer last night - big mistake - I am going through the same thing this morning with windows not booting past the logo. While in the third repair attempt I decided to buy a new computer. I found a good deal with win7 64 bit and enough of everything I need to get back to work. I only hope that I can get this computer to boot then spend the day saving everything I can off of it. Once I have the new computer set up then I will spend time trying to get this computer to function. I suspect that maybe this is due to either the hard drive, the ram or that the motherboard does not like 32 bit. I do not know. But, I sunk a bunch of money into it so I do not want to lose it completely.

Thanks for your help, Roy.
My System SpecsSystem Spec

08 Apr 2017   #14

Win 7 32 bit and win 10 64 bit

Me again. I could not get windows to boot after many tries. I went into the BIOS and noticed that the boot order was a flash drive first (there is not a flash drive connected), the optical drive second and the hard drive third. I changed the hard drive to first saved and exited and windows booted right up. Could this have been the problem? I am not taking any chances now that I have it working and will spend the day saving everything I can think of.
My System SpecsSystem Spec
09 Apr 2017   #15

Win 7 32 bit and win 10 64 bit

Hi Roy,
I started to download the win7 64 bit link you gave me yesterday or the day before but when I saw it was a 2 hour download I decided to wait a day or two since it was late at night. Now when I try I get a forbidden error. Is it possible to get another link, or can I get it from Microsoft?

As soon as I get the new computer and get it set up I wanted to do a clean reinstall of Windows 64 bit on the computer with the problem. I put a lot of money into that computer. I got a large USB flash drive so I am ready.
I sincerely apologize for the inconvenience.

[edit] never mind I found the download from microsoft.
My System SpecsSystem Spec

 what might have caused this to happen

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