New
#11
wow Thanks for the quick response. Something new. After running scannow (regular), I tried to bring up the system control panel again. This time it stayed up for a few seconds, and I noticed the the system rating was trying to refresh when it failed, and relaunched windows explorer. This was the first time I was able to see it doing something leading up to the failure. I then ran scannow in safe mode. After that, I tried again, and it worked (in safe mode), and did not crash. However in regular mode, it still fails on Retrieving System rating. I don't know if this means anything but the rating is 5.8 (in safe mode), and says the rating needs to be refreshed.
I will also try the suggestions you gave me.