Android to PC USB connection is not working


  1. ineuw
    Posts : 152
    Microsoft Windows 10 Pro 64-bit
       New #1

    Android to PC USB connection is not working


    I am trying to connect my Android phone to a PC running Windows 7 Pro but the explorer doesn't display it.

    The device manager recognizes it as a mobile device, the (Microsoft) driver is installed and its status indicates that the device is functioning properly. This issue applies both to User and Admin accounts.

    I am sure that it's a Logon issue in a Service's properties, because I corrected such non working issues of other peripherals on the same PC, by finding the info on the web, but I can't find the reference which Service manages this peripheral.
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  3. samuria
    Posts : 3,788
    win 8 32 bit
       New #2

    Make model of phone. Some require phone software to connect others just show sd card some require setting on phone to connect
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  4. ineuw
    Posts : 152
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       New #3

    It's a BLU Studio X and it works fine on another identical PC & OS + on my home desktop. It is definitely not a driver issue.
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  6. chefduane
    Posts : 176
    Win 7 Home Prem x64 SP1
       New #4

    My Galaxy Note 4 displays a message "Allow access to device data? An MTP connection will be established to access the data on the connected device." You have two choices "Allow" or "Deny." You have to "Allow" on the android device before the device access window is displayed on the desktop. Do you get the "Allow or Deny" message on your phone?
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  7. ineuw
    Posts : 152
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       New #5

    Thanks, it is set to allow connection and it works immediately on my desktop. Will check this tomorrow on the PC in question
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