Explorer.exe crashes when joining/creating homegroup


  1. Posts : 2
    Windows 7 Professional 64bit
       #1

    Explorer.exe crashes when joining/creating homegroup


    Hi,

    I get the following error if I try to create a homegroup or try to join an existing homegroup:
    "
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.1.7601.23537
    Application Timestamp: 57c44efe
    Fault Module Name: xwtpw32.dll
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5be0a9
    Exception Code: c0000005
    Exception Offset: 0000000000010bff
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: c929
    Additional Information 2: c929297764452c8aa6fd88cc0f8da414
    Additional Information 3: d4bc
    Additional Information 4: d4bcc9f6fd24cee387d707edb20e9e24

    Read our privacy statement online:
    Windows 7 Privacy Statement

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    "

    The computer was previously in a homegroup and functioned properly. I have tried using the troubleshooter but to no avail. The problem started after I changed the router, but other computers of the same build connected to the same router have no such issues.

    Thanks for any help!
      My Computer


  2. Posts : 73
    Windows 7 Ultimate x64 SP1
       #2

    Right click on command prompt and chose run as administrator.
    When it comes up type in with out the quotes "sfc /scannow" .This will rebuild your system files in case they got corrupted. Keep in mind though that any customization's you made to any system files will be lost and need to be redone.
      My Computer


  3. Posts : 2
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Thanks for the reply.

    I tried it but unfortunately it still does not work. It said some files were unfixable and created a massive log file. I tried to create a homegroup afterwards but the results were the same. Anything else i can do?
      My Computer


 

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