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Windows 7: Unable to restore PC after Formatting with Wipe Drive 8

14 May 2017   #11
xSpaceghostx

Windows 7 Home Premium 64 bit
 
 

Yes i have my flash drive, so all i need is a certain key press you say? would you happen to know the key press?


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14 May 2017   #12
redoak

Windows 7 Home Premium x64
 
 

Presumably you had to boot a CD or something in order to run the Wipe software. How did you do that?
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14 May 2017   #13
redoak

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by xSpaceghostx View Post
Yes i have my flash drive, so all i need is a certain key press you say? would you happen to know the key press?
As I said in my post, no - I don't do Dell. Do some Googling for godz sake, or maybe someone will chime in here.
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14 May 2017   #14
xSpaceghostx

Windows 7 Home Premium 64 bit
 
 

i googled it and it says F11 or F12 for dell neither worked so i will check other keys
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14 May 2017   #15
redoak

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by xSpaceghostx View Post
i googled it and it says F11 or F12 for dell neither worked so i will check other keys
How did you boot whatever you used to wipe your drive?
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14 May 2017   #16
xSpaceghostx

Windows 7 Home Premium 64 bit
 
 

I went in BIOS using F12 and set my PC to boot from DVD Drive and used Wipe Drive 8, after wipe was finished F12 no longer responds when i press it, im on the phone with a dell rep and he tells me that my motherboard may have gone bad..
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14 May 2017   #17
redoak

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by xSpaceghostx View Post
I went in BIOS using F12 and set my PC to boot from DVD Drive and used Wipe Drive 8, after wipe was finished F12 no longer responds when i press it, im on the phone with a dell rep and he tells me that my motherboard may have gone bad..
Yes, alas, I was coming around to thinking you had a hardware issue. Good luck - hope you get to the bottom of it...
My System SpecsSystem Spec
14 May 2017   #18
RolandJS

Windows 7 Professional 64-bit
 
 

Agreed, WipeDesk had not nothing to do with BIOS and/or motherboard failure; looks like two concurrent causes leading to a series of effects, problems. End-user has a two-front war going on.
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17 May 2017   #19
xSpaceghostx

Windows 7 Home Premium 64 bit
 
 

Spoke with a tech support rep from white canyon the other day and they told me my mobo isnt dead, i simply need get a full installation disc to reinstall windows, so how would i be able to tell if my motherboard is dead or damaged?
My System SpecsSystem Spec
17 May 2017   #20
redoak

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by xSpaceghostx View Post
Spoke with a tech support rep from white canyon the other day and they told me my mobo isnt dead, i simply need get a full installation disc to reinstall windows, so how would i be able to tell if my motherboard is dead or damaged?
If you can't even manage to bring up the menu that allows you to select the boot device, a full installation disc of windows or anything else is not going to help you. I thought you already had some bootable media? Did the White Canyon people give any reason for their diagnosis?

I think you should simply bring your computer to a local shop and have them look at it. We're just going around in circles here...
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 Unable to restore PC after Formatting with Wipe Drive 8




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