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#11
Yes i have my flash drive, so all i need is a certain key press you say? would you happen to know the key press?
Yes i have my flash drive, so all i need is a certain key press you say? would you happen to know the key press?
Presumably you had to boot a CD or something in order to run the Wipe software. How did you do that?
i googled it and it says F11 or F12 for dell neither worked so i will check other keys
I went in BIOS using F12 and set my PC to boot from DVD Drive and used Wipe Drive 8, after wipe was finished F12 no longer responds when i press it, im on the phone with a dell rep and he tells me that my motherboard may have gone bad..
Agreed, WipeDesk had not nothing to do with BIOS and/or motherboard failure; looks like two concurrent causes leading to a series of effects, problems. End-user has a two-front war going on.
Spoke with a tech support rep from white canyon the other day and they told me my mobo isnt dead, i simply need get a full installation disc to reinstall windows, so how would i be able to tell if my motherboard is dead or damaged?
If you can't even manage to bring up the menu that allows you to select the boot device, a full installation disc of windows or anything else is not going to help you. I thought you already had some bootable media? Did the White Canyon people give any reason for their diagnosis?
I think you should simply bring your computer to a local shop and have them look at it. We're just going around in circles here...