Unable to restore PC after Formatting with Wipe Drive 8

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  1. Posts : 10
    Windows 7 Home Premium 64 bit
    Thread Starter
       #11

    Yes i have my flash drive, so all i need is a certain key press you say? would you happen to know the key press?
      My Computer


  2. Posts : 45
    Windows 7 Home Premium x64
       #12

    Presumably you had to boot a CD or something in order to run the Wipe software. How did you do that?
      My Computer


  3. Posts : 45
    Windows 7 Home Premium x64
       #13

    xSpaceghostx said:
    Yes i have my flash drive, so all i need is a certain key press you say? would you happen to know the key press?
    As I said in my post, no - I don't do Dell. Do some Googling for godz sake, or maybe someone will chime in here.
      My Computer


  4. Posts : 10
    Windows 7 Home Premium 64 bit
    Thread Starter
       #14

    i googled it and it says F11 or F12 for dell neither worked so i will check other keys
      My Computer


  5. Posts : 45
    Windows 7 Home Premium x64
       #15

    xSpaceghostx said:
    i googled it and it says F11 or F12 for dell neither worked so i will check other keys
    How did you boot whatever you used to wipe your drive?
      My Computer


  6. Posts : 10
    Windows 7 Home Premium 64 bit
    Thread Starter
       #16

    I went in BIOS using F12 and set my PC to boot from DVD Drive and used Wipe Drive 8, after wipe was finished F12 no longer responds when i press it, im on the phone with a dell rep and he tells me that my motherboard may have gone bad..
      My Computer


  7. Posts : 45
    Windows 7 Home Premium x64
       #17

    xSpaceghostx said:
    I went in BIOS using F12 and set my PC to boot from DVD Drive and used Wipe Drive 8, after wipe was finished F12 no longer responds when i press it, im on the phone with a dell rep and he tells me that my motherboard may have gone bad..
    Yes, alas, I was coming around to thinking you had a hardware issue. Good luck - hope you get to the bottom of it...
      My Computer


  8. Posts : 2,774
    Windows 7 Professional 64-bit
       #18

    Agreed, WipeDesk had not nothing to do with BIOS and/or motherboard failure; looks like two concurrent causes leading to a series of effects, problems. End-user has a two-front war going on.
      My Computer


  9. Posts : 10
    Windows 7 Home Premium 64 bit
    Thread Starter
       #19

    Spoke with a tech support rep from white canyon the other day and they told me my mobo isnt dead, i simply need get a full installation disc to reinstall windows, so how would i be able to tell if my motherboard is dead or damaged?
      My Computer


  10. Posts : 45
    Windows 7 Home Premium x64
       #20

    xSpaceghostx said:
    Spoke with a tech support rep from white canyon the other day and they told me my mobo isnt dead, i simply need get a full installation disc to reinstall windows, so how would i be able to tell if my motherboard is dead or damaged?
    If you can't even manage to bring up the menu that allows you to select the boot device, a full installation disc of windows or anything else is not going to help you. I thought you already had some bootable media? Did the White Canyon people give any reason for their diagnosis?

    I think you should simply bring your computer to a local shop and have them look at it. We're just going around in circles here...
      My Computer


 
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