New
#11
If you desire to run check disk this tutorial by Brink will give you guidance.
Disk Check - Windows 7 Help Forums
Jack
Taking 'ownership' questions.
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New #12
Ok lets try this ...
Open a CMD window as Admin (Find the CMD shortcut in the start menu right click run as Administrator)
In the CMD window type CHKDSK [Drive Letter]: /f (note the lack of /r) and enter
Make a large coffee, (other non alcoholic drinks are acceptable), and wait until it completes.
Repeat this for each other Drive letter you have on your system.
If there are errors presented but the command is completed ( ie it runs OK and lists some problem files (You may see the occasional error on the system drive where system folders are locked this is expected)) - Now you can run the more aggressive "CHKDSK [Drive Letter]: /f /r " on each drive (/r checks for and attempts repair of bad sectors, it will mark any that cannot be used as such and prevent disk failures in future.
This procedure should check the drive and then if any file structure errors are present the second run should fix them, also be aware that this cannot work on a drive in use so it will ask to schedule a run on reboot - accept this and let it reboot to run.
I would also run the SFC /scannow in an admin CMD window as I suggested earlier
If all else fails you could take ownership of any Data folders (or trees) on your system drive, (the Users folder and folders under it can actually be owned by the main user without serious issues, but do not do anything with things like the Windows folder, the program files folder(s) or other non data folders
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New #13
Taking 'Ownership' questions
Yes, I've already done the chkdsk thing...but I just did it again...using both methods...via DOS, and the right-click on the drive, properties, tools, check now(unclick both boxes)...all drives came back with 'no problems'.
I'm currently running a SFC /scannow....seems to be stuck at 85%. Does this scan just my 'C' drive, or all the drives in my PC?(besides my main 'C', I have 3 internal data drives, and 4 external drives). If it's scanning all the drives, it could take awhile. Will post back later after something happens.
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New #14
SFC stands for System File Checker so it should only ever Access the system drive, It is designed to check that all system files in the OS are compatible with each other and will take the correct ones from either the internal OS store or from the net if needed.
These files may be changed by program installers that must have xxx.xxx V.xxx of a system file, so it loads and registers this file, unfortunately this may be an older version than is required by the OS and other applications so can cause issues. SFC uses various techniques including symbolic links, to give each program access to the file it needs
Due to this way of working it can sometimes take a little while, or perhaps long while is more appropriate
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New #15
Taking 'Ownership' questions
Latest findings:ran chkdsk on my 3 'C' drives(one is my main 'C', one is an old HD, one is an old SSD drive),
all finished OK. Did a sfc /scannow on all three 'C' drives, all ran OK.
As per the Trend tech, I changed the ownership of my old HD to Administrators(Tod-PC\Administrators), and ran the chkdsk and sfc again...both ran OK.
Then Trend hung at 26% scanning my old HD(E) drive.
Emailed this to the Trend tech...waiting for a response.
Thanks everyone for all your help...will post back when I have more info.
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New #16
Taking 'Ownership' questions
Latest news:The Trend tech wanted to know exactly what file Trend was hanging on...I told him, along with the fact that when I scanned just that file, Trend ran OK.
Then I ran a scan using right-click on the drive(instead of using the Trend interface), and it hung.
Then I ran a scan on just the file it hung on, and it ran OK.
So, I asked the Trend tech why does Trend hang when running scans on whole drive, but works OK when scanning individual files. Waiting for response....
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New #17
account permissions
Hello tkmops, I only run the scans from the Trend Console, and it does only take a couple of minutes to
scan the whole drive. I run a quick scan each day, and a full scan once a week. I received an email from
Trend Micro last week to download the free upgrade due to the WannaCry business. I have downloaded it,
and it uninstalls your current version and installs the new version, but your tech has probably already told
you about it.
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New #18
Taking 'Ownership' questions
Yes, I have the latest update. Not sure if this is related or not, but WMP is not working again. I've tried to change the owner of my old PC 'C'(E) drive back to 'TrustedInstaller', it comes up with 'name cannot be found'. How can I change this back?
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New #19
I googled how to do this and was able to use NT SERVICE\TrustedInstaller to put my E drive back to TrustedInstaller owner. WMP still won't work, maybe it will take a reboot? Will post back later...
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New #20
taking ownership?
After many hours of un-installing/installing, research, this is what happened:
1) I uninstalled Trend
2) uninstalled Mal-Ware Bytes...I didn't know I had this, as there was no desktop, or task bar icon.
3) Noticed that 'TrustedInstaller' was 'stopped' in task manager/services, at first, I got 'unable to start service', but after a few trys, it started.
4) Re-installed Trend, and a 'C' scan to completion(first time in 5 weeks)
5) Re-installed Mal-Ware Bytes, ran a 'C' scan OK
6) Ran another Trend 'C' scan...it hung.
So, it seems that Trend work fine by itself, but hangs when Mal-Ware Bytes is running.
7) Un-installed both Trend and Mal-Ware Bytes
8) Installed Mal-Ware Bytes first this time, then...
9) Installed Trend.
10) Ran a Trend 'C' scan, it hung.
Not sure why this is happening now, as I've had Trend and Mal-Ware Bytes(unknown to me) running for years. Maybe one of the Trend updates has made it impossible to work with
Mal-Ware Bytes?
So, after all this, I have just Mal-Ware Bytes running. I have about 6 months left on my Trend subscription, but it's only about $18...so no big deal.
My two questions now are:should I have 'TrustedInstaller' stopped, or running in Task Manager\services? And, is just having Mal-Ware Bytes(Premium 3.1.2) going to be sufficient protection?
(Latest:'TrustInstaller in Task Manager\Services is Stopped, and I get 'Access Denied' when trying to start it...is this a concern?)
For every scan Mal-Ware Bytes checks for updates, pre-scan operations, scan for rootkits, scan memory, scan startup files, scan registry, scan file system, and Heuristics Analysis.
In the Mal-Ware Bytes dashboard, it has:Web Protection On, Exploit protection On, Malware protection On, and Ransomware protection On.
If just running Mal-Ware Bytes is not going to be enough protect, can the forum community recommend a anti-virus-mal-ware-ransomware/internet protection product? OK if paid.
According the Mal-Ware Bytes web site, it does this:
Protects you from advanced (zero-day) threats, including ransom-ware, so you can surf the Web without worry
Removes all traces of malware for complete safety
Removes potentially unwanted programs (PUPs) that make your computer run poorly
Scans fast so you don't have to sit around and wait for your security to finish working
Easy to use, just set it and forget it
Can replace antivirus or run alongside other antivirus programs(eh, this part not true)
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