Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: laptop needs new windows software.

22 May 2017   #1
Barnaby44

windows 7 home premium 64 bit
 
 
laptop needs new windows software.

Hello.

My wife's laptop [IBM Thinkpad] which came to us 2nd hand has started playing up.
1/ querying and asking for the software key, had this for 3 years, no issues.
2/ also now keeps saying no internet access. it is connected but won't reach any sites.

I don't have the key so can't add it but was wondering if a clean install would sort it.
I have a couple of w7 disks but just found out they are OEM and as such are tied to a specific machine even though they are not in use.

Is it fixable [struggle to find any w7 software] or do we just get a cheapo laptop to do her online shopping and banking bits.

I've got her using a tablet but size matters and she keeps asking if we can fix her laptop.

Any suggestions for best course of action.

Many thanks.


My System SpecsSystem Spec
.
22 May 2017   #2
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Your COA sticker should be at the bottom of the laptop. To download a Windows OS that is the same as your version go to Windows 7 Disc Images You'll need the product key that's on the COA sticker. If you want to do this the easy way!
How to Restore a ThinkPad to Factory Defaults Don't forget to backup all your data! Hope this helps.
My System SpecsSystem Spec
22 May 2017   #3
Barnaby44

windows 7 home premium 64 bit
 
 

Cor blimey guv.
Thanks Lance1, even though I'm aware of the product key info on my PC's it's on the top and visible. It never occurred to me to look underneath.
There's loadsa stuff, pact test #, product ID and several more sticky labels with printed information on.

Some of the product key letters are a little washed out ie is it a B or an 8 or a G or a D is there any way to cross ref to check.
Also it looks like it is not OEM if that matters any.

Best
My System SpecsSystem Spec
.

22 May 2017   #4
Bat 1

8.1 home x64
 
 

Ever hear of Belarc Advisor ? http://www.belarc.com/products_belarc_advisor
My System SpecsSystem Spec
22 May 2017   #5
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Quote   Quote: Originally Posted by Bat 1 View Post
Ever hear of Belarc Advisor ? http://www.belarc.com/products_belarc_advisor
Sorry Bat 1 but that will not give you the true product key. I've tested that on my systems.

EDIT: Just for the fun of it, I ran Belarc Advisor and the Key for my Windows 7 Home Premium (x64) is the exact same as Internet Explorer. Which is not my true key..
My System SpecsSystem Spec
22 May 2017   #6
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Quote   Quote: Originally Posted by Barnaby44 View Post
Cor blimey guv.
Thanks Lance1, even though I'm aware of the product key info on my PC's it's on the top and visible. It never occurred to me to look underneath.
There's loadsa stuff, pact test #, product ID and several more sticky labels with printed information on.

Some of the product key letters are a little washed out ie is it a B or an 8 or a G or a D is there any way to cross ref to check.
Also it looks like it is not OEM if that matters any.

Best
Did you look into How to Restore a ThinkPad to Factory Defaults
My System SpecsSystem Spec
22 May 2017   #7
Barnaby44

windows 7 home premium 64 bit
 
 

Yes Lance1 but not until after I had posted so now I can see you can verify key.

Thanks again
My System SpecsSystem Spec
22 May 2017   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If you have a factory install of Windows 7, programs like Belarc will only show you the factory COA key (OEM/SLP.)

You will need to use the number on the Microsoft sticker to do a Clean Install.
Sometimes with the use of a magnifying glass and a flash light at a angle you can read the Numbers/Letters on the sticker.

Some laptops will have the Microsoft sticker inside the battery compartment.

Jack
My System SpecsSystem Spec
23 May 2017   #9
Bat 1

8.1 home x64
 
 

Bat must be running Win 8.* PCs too long, or possibly going by "came to us 2nd hand" from the OP. When I dispose of a PC I'll pull and replace the drive or do a low level format and fresh install.

There are ways to use the Factory Key as well as extending the free trial period but those can't be discussed on this forum.

EDIT: Apparently using rearm can License Information for Windows 7 and What happens if I miss the rearm?
My System SpecsSystem Spec
24 May 2017   #10
Barnaby44

windows 7 home premium 64 bit
 
 

Well ok I've got the product key deciphered but I'm stymied with the NO INTERNET CONNECTION problem.
Doing the trouble shooter says download driver and reinstall but I can't get on-line so no can do, a proper catch 22 situation.

It says I'm connected but won't allow me to browse any sites Also a lot of these progs want to update but of course I can't because of no on-line ability.

Should I just give up and by a cheapo w10 minimal lappy suitable for e-mails, FB and shopping something like a Asus E200.
Even if I get the IBM back up it will be old W7 and the W10 upgrade is costly any way.

Thanks all
Best
My System SpecsSystem Spec
Reply

 laptop needs new windows software.




Thread Tools




Similar help and support threads
Thread Forum
Recommended Software for Laptop Maintenance
Hello, my friends. I have seen that most of people around here have enough experience regarding Windows 7 so I was wondering what kind of software can you recommend for Laptop/PC maintenance. As I have read until now I understood that CCleaner is preffered for cleaning files and registry. ...
Performance & Maintenance
How to remove clickfree software from a new laptop
Hi all, Just wondering if anyone would know how to completely remove all traces of annoying clickfree software? I have deleted using add remove, but still it starts up with computer. It is a real pain, I have run CC Cleaner also but still, it starts up with computer and entering a usb drive....
Software
Laptop Windows 7 Problem/Software/Hardware? Keyboard problem
Okay, right now I'm currently trying to find out whats wrong with a keyboard that is on a laptop, after the computer starts there are some script errors, I don't know exactly what they are but I ran combo fix without safe mode and restarted the scripts went away...and it started working after...
Hardware & Devices
Unnecessary software on laptop
Hi, just got a new laptop, which of these software is unnecessary and that I can uninstall? ImageShack® - Online Photo and Video Hosting ImageShack® - Online Photo and Video Hosting Im thinking of uninstalling: braodcom 2070 bluetooth 3.0 (i dont need bluetooth, so it is okay for me to...
Software
New laptop with a useless software.
Just brought new Lenovo G555, great laptop just loaded with a lot of useless software, so here is a question- without which softwares and programms Windows 7 cannot work? So I can delete all unwanted softwares/programms. Thank you in advance!
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 22:14.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App