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Windows 7: Cannot repair to update a disabled system

23 May 2017   #1
ineuw

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
Cannot repair to update a disabled system

I provide free maintenance support to the retired, elderly neighbours in my building. With the appearance of the new (possibly North Korean) ransomware, one of them asked to help him update his Windows 7 SP1 32bit Professional desktop, which turned out to be a secondhand HP with a valid Win 7 Pro license in which the Windows Update was completely disabled by some software.

Is there a way to reactivate Windows Update?


My System SpecsSystem Spec
.
23 May 2017   #2
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Is the Windows Update service enabled? You can also use a reg hack to forcibly enable Windows Update. Open Regedit and go to:
HKEY_LOCAL_MACHINE / SOFTWARE / Microsoft / Windows / CurrentVersion / WindowsUpdate.
Click Auto Update. Right click "NoAutoUpdate" from the right pane and then select Modify from the context menu. “Note” If "NoAutoUpdate" is not in the list of values, click Edit select New and select "DWORD (32-bit) Value." Name the value NoAutoUpdate and change the value to 0 and click "OK" to enable Windows Update. Restart the computer.

Just my two cents...
My System SpecsSystem Spec
23 May 2017   #3
ineuw

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Lance1, thanks for your reply. I did as you instructed, the service is up and running on Automatic start, and I rebooted, but it doesn't work.

I am attaching the contents of the Auto Update key as well as the Update control display. The yellow banded message appears on all screens related to Update.

(Your advice is worth a lot more than two cents.)


Attached Thumbnails
Cannot repair to update a disabled system-update-control-screen.jpg  
Attached Files
File Type: reg autoupdate.reg (2.5 KB, 2 views)
My System SpecsSystem Spec
.

23 May 2017   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

You mentioned that your neighbour's PC is a second hand one. Did it come from the company that they worked at, or has been given to them by someone else. The reason I am asking is that in your screen shot the yellow band says that "Some settings are handled by your system administrator". If it was originally a company computer Updates may have been handled by the companies IT section.
My System SpecsSystem Spec
24 May 2017   #5
ineuw

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

The PC was sold by a bona fide rebuilder of second hand PC's, but who is no longer in business. I suspect that some friend of the owner tampered with the Windows update with some software. I couldn't get a straight answer, and I don't want to delve on the truth, because it's useless.
My System SpecsSystem Spec
24 May 2017   #6
Megahertz07

Windows 7 HP 64
 
 

Can you run MSU files?
Use the off line updates.
MS releases SP2 for Windows 7 - Windows 7 Help Forums
My System SpecsSystem Spec
24 May 2017   #7
ineuw

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Megahertz07, thanks for the download links and the instructions. Yes, I can install MSU files. I tested it with a KB from my collection. I will post here tomorrow when I completed the update.
My System SpecsSystem Spec
24 May 2017   #8
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Quote   Quote: Originally Posted by ineuw View Post
Lance1, thanks for your reply. I did as you instructed, the service is up and running on Automatic start, and I rebooted, but it doesn't work.

I am attaching the contents of the Auto Update key as well as the Update control display. The yellow banded message appears on all screens related to Update.

(Your advice is worth a lot more than two cents.)
If you are still looking for help. In the screen shot in your Post #3, under "Who can install updates," try ticking the box that says "Allow all users to install updates on this computer."
My System SpecsSystem Spec
24 May 2017   #9
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Run this command (Start> Run dialog box) and post a screenshot:

%windir%\explorer.exe shell:::{36eef7db-88ad-4e81-ad49-0e313f0c35f8}

Quote   Quote: Originally Posted by ineuw View Post
IWith the appearance of the new (possibly North Korean) ransomware, one of them asked to help him update his Windows 7 SP1 32bit Professional desktop, which turned out to be a secondhand HP with a valid Win 7 Pro license in which the Windows Update was completely disabled by some software.
From your screenshot:

Some settings are managed by your administrator is not the same as Windows Update was completely disabled by some software

See thread here and read through Posts#1, #8, #13, #14 and finally #16

Settings are managed by your administrator - PC was part of a Domain Solved - Windows 7 Help Forums
My System SpecsSystem Spec
25 May 2017   #10
Megahertz07

Windows 7 HP 64
 
 

If the Win7 is a Pro version, why not follow the post #20 using GPEDIT.MSC?
Settings are managed by your administrator - PC was part of a Domain Solved - Page 2 - Windows 7 Help Forums
My System SpecsSystem Spec
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 Cannot repair to update a disabled system




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