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Windows 7: Logging off and Starting Windows hang up

02 Jun 2017   #11
Jim54

Windows 7 Home Premium 64bit
 
 

Do you think my problem be caused by something wrong with my motherboard? I have disconnected every thing except keyboard, mouse, monitor, router, modem, and system harddrive. I have not yet reinstalled the system. Still having problems AND no detection of my router/modem (no internet). Since I can get on the internet on my laptop, the problem does not seem to be with either the modem or the router. That makes me think it has to be the motherboard. I have used the motherboard disk to reinstall it but the problem still persists.


My System SpecsSystem Spec
.
02 Jun 2017   #12
Jim54

Windows 7 Home Premium 64bit
 
 

All issues are solved. I just needed to download a driver for the network and problems solved. Thanks for all the help.
My System SpecsSystem Spec
02 Jun 2017   #13
Jim54

Windows 7 Home Premium 64bit
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-DJBDR-23DFD-VHMD9
Windows Product Key Hash: LFoAcHKCa66QSXiMop5K/f22bPQ=
Windows Product ID: 00359-113-3043092-85029
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {AFAFCF41-9634-4519-9C11-58FE1D7B3898}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.150318-1623
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AFAFCF41-9634-4519-9C11-58FE1D7B3898}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VHMD9</PKey><PID>00359-113-3043092-85029</PID><PIDType>5</PIDType><SID>S-1-5-21-4203631128-748718143-4144251433</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1015</Version><SMBIOSVersion major="2" minor="7"/><Date>20120502000000.000000+000</Date></BIOS><HWID>15BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-113-304309-00-1033-7600.0000-1532017
Installation ID: 008931947452969403064152417134294532753386679585777781
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VHMD9
License Status: Initial grace period
Time remaining: 43020 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 6/2/2017 8:59:18 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAln2wt7xKEsJ0xApTZMd8aOhhysSqcy5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  BGRT			ALASKA		A M I
Thank you guys for all your help.
My System SpecsSystem Spec
.

03 Jun 2017   #14
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

It would be very helpful if the question asked were answered.
Next, when you are requested to do something, let us know whether you have or have not done the requested thing.

Now you need to install Windows 7 Updates including SP-1 and (KB971033).

The reason. From your log.

Quote:
License Status: Initial grace period Time remaining: 43020 minute(s) (29 day(s))
Quote:
Windows OS version: 6.1.7600.2.00010300.0.0.003

Is their a reason you installed Windows 7 that did NOT include SP-1?



Jack
My System SpecsSystem Spec
04 Jun 2017   #15
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hmm Jim mate the first thing I always do is get either the installation disk or a download of the LAN driver mate before any clean install saves an awful ot of problems
My System SpecsSystem Spec
Reply

 Logging off and Starting Windows hang up




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