Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Logon prompt taking nearly 10 minutes to appear

08 Jun 2017   #1

Windows 7 32 bit and 64 bit
Logon prompt taking nearly 10 minutes to appear

My PC is running Win 7 Pro 64-bit

Today it's developed a problem where, on power on or after a reset, the logon prompt takes nearly 10 minutes to appear - so the usual blue display and cursor appears as normal but there's no way to log on as there's no logon prompt.

Once the logon prompt shows up I can logon okay, etc.

Booting into Safe Mode is fine, the logon prompt appears very quickly.

I initially suspected it was my USB card reader causing the proplem as I was seeing a USB device error after logging on but unplugging that reader from the onboard USB connector didn't help, although that now doesn't work either (I get an "unknown device" error) so that may need to be replaced (re-installing the drivers doesn't help, but in fairness it's been a bit erratic for some time now).

Have tried unplugging my other USB devices to no avail (except for the keyboard and mouse, but as those work just fine I can't image that they are at fault).

What is the best way to find out the cause of the long pause before the logon prompt appears?

I should also say that when I'm waiting for the logon prompt to appear there's no disk activity, then just before the logon prompt appears there is a sudden burst of disk activity. This says to me that some driver is eventually failing/timing out and then allowing the remaining drivers, etc to load.

My System SpecsSystem Spec
08 Jun 2017   #2


mmmmm i had problems with something like that with windows xp a few years back when i did xp reinstall a certain hardware plugged in was causing errors like that to me so if you reinstalled your windows os make sure devices are plugged out when you do it or you will get problems
My System SpecsSystem Spec
08 Jun 2017   #3

Windows 7 HP 64

If it boots normally on safe mode, is a program that loads at start up.
Did you install or updated a program recently? Open Control Panel\All Control Panel Items\Programs and Features and have a look at the last installed program.
Use msconfig to disable all programs and services.
Then enable fist half. Once you find the half that has the problem, enable half of the half till you find the problem.
My System SpecsSystem Spec

08 Jun 2017   #4
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

My System SpecsSystem Spec
08 Jun 2017   #5

Windows 7 32 bit and 64 bit

Thanks for the suggestions, will give them a go and report back.
My System SpecsSystem Spec
10 Jun 2017   #6

Windows 7 32 bit and 64 bit

And here's the solution - I use Acronis True Image to clone my hard drive for backup purposes, I recently upograded to the latest version. This version includes Acronis Active Protection which monitors the hard drive and so prevents ransomeware from infecting the system.

Acronis stated that:

"Acronis Active Protection service depends on Windows Cryptographic Services. When new processes are created Acronis Active Protection verifies its digital signature with WinVerifyTrust API that relies on CryptSvc providers. When CryptSvc service is not yet available at the time of signature verify process, WinVerifyTrust does a blocking wait until the cryptographic service is up and running."

They then gave me instructions on a Registry value to edit which alleviates the logon problem but still keeps the active protection working.
My System SpecsSystem Spec
10 Jun 2017   #7

Windows 7 HP 64

In my opinion, all "bonus" programs have some side effect and they won't 100% protect your computer.
I have a good Firewall (old ZoneAlarm), a antivirus (Avira free) and a manually run antispyware (SUPERAntiSpyware).
But the most important: I have a boot able HDD for backups that remains disconnected. Once a week, I connect it and boot from it and do a Data backup. I also have some images from the main SSD.
If something happens to my Win 7 drive (SSD) or to the Data drive (HDD), I can work from the backup drive and restore the system in minutes.
My System SpecsSystem Spec

 Logon prompt taking nearly 10 minutes to appear

Thread Tools

Similar help and support threads
Thread Forum
Windows taking a long time to reach the user logon prompt / desktop?
Hi All, I have a Windows 7 laptop which is slow to load into the Desktop. Booting up takes the 'standard' amount of time, and everything progresses normally until the splash screen which has 'Windows 7 Professional' written at the bottom. Normally the 'Windows 7 Professional screen' almost...
Performance & Maintenance
iTunes taking more than 20 minutes to load
Windows 7 ultimate 64 bit, eight core processor. Recently changed from android phone to iPhone six. Having some form of conflict with iTunes that is taking extremely long time to load. It may be even longer than 20 minutes to load. When I click on the iTunes icon, I see the spinning icon for a...
Windows 7 taking 5-10 minutes to boot up.
Certainly Today my Computer started slowing up,it is taking 5-10 minutes to boot up. After Boot it is very slow,when I check ram usage it says 34% cpu usage 2-10% when windows media player is opened.I have used chkdsk twice and it don't detect any errors 2nd time system restore is not available...
Performance & Maintenance
Taking 4 to 5 minutes to sleep after updates.
I build all of my computers. I recently built an asus Z77 series computer Installing the operating system windows 7 everything is going well. Install all the drivers through the thumb drive method. "all good like 2 to 3 seconds to sleep" Proceed to update, finished all the updates. After this it...
General Discussion
windows7 taking a while to logon
hi all, i have a dell 1557 i7 laptop, its a nice spec and have had it running nice and quick for sometime, but noticed over the last month or so it takes a little while to logon, im not on a network or anything but after entering my password i get a delay around 7 - 10 seconds before the pc starts...
Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:28.
Twitter Facebook Google+