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Windows 7: computer locks up when online only

16 Jun 2017   #1
sinkerball

Windows 7 64 bit
 
 
computer locks up when online only

I apologize if this issue has been dealt with elsewhere. I see that there are detailed suggestions for dealing with windows 7 performance issues and these might resolve my problem (or not). However I have already implemented many of these (I think).

e.g.
Troubleshoot Application Conflicts by Performing a Clean Startup

I am running Windows 7 64 bit on a 1 year old Lenovo with i7-6400U, 8GB RAM, 500GB HD.

I have had this PC for almost one year and have been using 'selective startup' for almost that time w/o problems. For a couple of days however, while online the computer will freeze after about 5-10 minutes.
For a week or so before that I could not login to gmail but that seemed solved when I changed my password.

I have run my antivirus (Webroot) and anti-malware MalwareBytes (sp?) with nothing found. This has been done while online (until that became impossible) and in safe mode.

Last night I let my PC run offline for a while and it was OK although in Task Mgr. I noticed that CPU usage would sometimes spike up to about 40%. There are no processes that seem to use a great deal of CPU. However, I cannot open 'Resource Monitor.' Even though I use the selective startup there are about 100 processes running while offline.

Yesterday I restored the computer to its state of the previous morning with no effect.

I have looked for 'suspicious' processes but it seems difficult if not impossible to find conclusive information online about which are 'bad.'

Other than following the suggestions elsewhere on this site I am considering the following:
1. Restore to an earlier point if possible.
2. Change browsers
3. Make sure I have copies of all file and use the Windows 7 system recovery discs I got from Lenovo.

Any thoughts or questions are welcome.

Thanks in advance.
William


My System SpecsSystem Spec
.
17 Jun 2017   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

My system has 41 process running when online.

Please post a picture of msconfig/ Startup and Non Microsoft Services.

Use this tutorial by Brink to post.

Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Help Forums


Jack
My System SpecsSystem Spec
Reply

 computer locks up when online only




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