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Windows 7: Windows Explorer crashes when trying to open certain folders

03 Jul 2017   #1

Windows Explorer crashes when trying to open certain folders

I ran sfc /scannow and here is the CBS.log

I attached it, was too big to copy paste.

My System SpecsSystem Spec
03 Jul 2017   #2


Is the CBS.log supposed to be that big or does my computer have serious issues?
My System SpecsSystem Spec
03 Jul 2017   #3

win 8 32 bit

Welcome to the forum. The first thing to do is to check the hard drive for errors that is the most common cause of the problem
My System SpecsSystem Spec

03 Jul 2017   #4

Windows 7 HP 64

Schedule a disk check. On Explorer right click on C: drive - properties -Tools tab - Error check
Run sfc / scannow two more times with a reboot after each.
My System SpecsSystem Spec
06 Jul 2017   #5

So I did as instructed. I have tried several things.

This is the problem, windows 7 games are messed up. I can not figure out how to restore the files. I have my installation disc as well if I need it.

CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..inboxgames-freecell_31bf3856ad364e35_6.1.7600.16385_none_b466b741b68bd29a\FreeCell.exe
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..inboxgames-shanghai_31bf3856ad364e35_6.1.7600.16385_none_1c98ed5d08db04ce\Mahjong.exe
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..iuminboxgames-chess_31bf3856ad364e35_6.1.7600.16385_none_d0c99374981840d5\Chess.exe
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..l-inboxgames-hearts_31bf3856ad364e35_6.1.7600.16385_none_4ffeefd67d89d45b\Hearts.exe
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..mes-spidersolitaire_31bf3856ad364e35_6.1.7600.16385_none_dead260d8f002b73\SpiderSolitaire.exe
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..nboxgames-moregames_31bf3856ad364e35_6.1.7600.16385_none_568d90bd5e6ec598\MoreGames.dll
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..nboxgames-solitaire_31bf3856ad364e35_6.1.7600.16385_none_d1124c00155dfd14\Solitaire.exe
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..oxgames-minesweeper_31bf3856ad364e35_6.1.7600.16385_none_fe560f0352e04f48\MineSweeper.exe
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..oxgames-purbleplace_31bf3856ad364e35_6.1.7600.16385_none_622070221822eb39\PurblePlace.exe
My System SpecsSystem Spec
07 Jul 2017   #6

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Jayram,

couple of options for you

run KB947821 (SURT) - post the results

Turn games OFF (controlpanel >> programs & features >> features(top left hand side) uncheck games

Repair install as you have a disk NO LOSS of personal data.
Repair Install - Windows 7 Help Forums

My System SpecsSystem Spec

 Windows Explorer crashes when trying to open certain folders

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