Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows 7 can't startup after windows updates

11 Jul 2017   #1

Windows 7 Professional
Windows 7 can't startup after windows updates

So, My dad was asking me to fix his computer that had been adding files to the c drive by its self, I managed to fix the issue, it was some weird .cab files that were being added to the windows/temp folder. Now as I was finishing up on the computer I noticed that my dad hadn't updated the computer in at least a year. I even saw some windows updates all the way from back in 2012.

Told him to take care of those and left his house.

Now 2 hours later he calls me and tells me his computer is stuck on this: 1.jpg - Google Drive screen.

He can move his cursor but nothing does anything including the keyboard. He tried rebooting apparently. I can't access the computer myself right now, but I might be going back over there tomorrow to check up on it. Do you guys have any idea what this could be/how I could fix it? or even maybe something I could tell my not so tech savvy father to try?


My System SpecsSystem Spec
11 Jul 2017   #2

Windows 7 Ultimate 32-bit, Linux Mint 19.0 Xfce 64-bit

Are you sure it's from the updates? I have all updates from Windows Update installed, but never encountered problem like this. You can try to start the computer in Safe Mode, updates can be uninstalled from there.
My System SpecsSystem Spec
11 Jul 2017   #3

Windows 7 Professional

Yeah, that's one thing I'll make sure to check, thanks. Again, it'll have to wait until tomorrow. I'll get back to this you if I fix it.
My System SpecsSystem Spec

11 Jul 2017   #4

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Lutka,

How did you fix the weird cab files problem, was it malware??

Take repair media with you, CD or USB, have a look at this tutorial

Repair Install - Windows 7 Help Forums

My System SpecsSystem Spec
11 Jul 2017   #5

Windows 7 Professional

Right, so that's certainly one possibility, that deleting the cab files screwed something up. I looked up online some info about these .cab files and apparently they'd given other people trouble before as well. This is the thread I looked at: cab_xxxx files found in WINDOWSTEMP folder - Microsoft Community
My System SpecsSystem Spec
11 Jul 2017   #6

Windows 7 HP 64

Welcome to the Forum

Please edit your profile with all your hardware specs.
Did you try to boot under Safe Mode?
Do you have any Win 7 installation disk?
To post an image don't use external links. Use the paper clip from the answer window then browse and upload.
My System SpecsSystem Spec

 Windows 7 can't startup after windows updates

Thread Tools

Similar help and support threads
Thread Forum
Configuring windows updates stuck at startup - on safe mode too
Hey all. Running win7 on a macbook pro via bootcamp. When i turned the laptop on this morning it said "configuring windows updates" "35% complete" and stayed that way for 30 minutes. Tried restarting in safe mode, sm with networking and sm with command prompt too, and they all revert to the...
Windows Updates & Activation
Windows Updates - Remove Outdated Updates in Windows 7
How to Remove Outdated Windows Updates Using Disk Cleanup in Windows 7 Microsoft released an update on October 8, 2013 that allows you to remove outdated Windows Updates using Disk Cleanup in Windows 7. This update adds a new plugin to the Disk Cleanup wizard. After you install this update,...
Service startup error after latest Windows updates
I just installed some of the latest Windows updates for my Windows 7 SP1. However, the following balloon notification pops up in the tray upon reboot: ...
Windows Updates & Activation
Windows 7 updates same for updates every time it checks for updates
For the past day windows wants to install the same 4 updates over and over, I have windows update set to download and let me choose when to install. I can't understand why I even need them, as I uninstalled net framework. Notice how the update at 8:17 AM., KB2656368, is the same as one of...
Windows Updates & Activation
Startup Repair after installing over a 100 windows updates
This is my first time using this forum and am in desperate need of fixing my computer. It was working fine for a few months, then I don't know if I got a virus, worm, or whatever. It will say that updates need to be installed and count down time to restart my computer. When it restarts, the...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:55.
Twitter Facebook Google+