This "Trojan" appears to have altered the List of Programs to uninstal

W7 has its own built in zip function

Right click on the file (you need to Zip) >> send to >> compressed zipped folder.

Roy

mike

for outlook the best course of action would be to reset the Internet Explorer settings

or better still use the fix it from Microsoft itself https://support.microsoft.com/en-us/...ing-in-outlook

This should resolve the outlook issue

If I did it right, the Zipped Folder is attached.

Mike

Hi Mike,

I didn't find anything suspicious in your logs.
>Restart your computer, run "Rkill" and paste the log in your answer.
>Also, I need a screenshot of your Task Scheduler > Task Scheduler Library.
When the scam message firstly appeared, on which browser you was? What is your default browser?

hi mike
TRY to scan ur pc with ROGUEKILLER and ADWcleaner.. see any suspicious files and if found, DELETE It immediately (DONT LEFT IT INSIDE DE QUARANTINE area)

- AFTER that, UNinstall ALL ur antivirus programmes as well as any FIREWALL programmes. reinstate it later on!
- uninstall ALL de third party's browsers as well..de procudure would be de same like above as well (manually clean its folders!)
- RESET IE browsers setting and delete its PROFILES as well.. and reset it back to DEFAULT value as well
- install TWEAKNOW POWERPACK, go to - windows core - MAKE SURE UNLOAD ALL "DLL" memory and reboot! (rekco apps)
- bat file delete command line for PREFETCH and TEMP folders as follows, RUN IT IN ADMISNISTRATOR MODE!

----------------------------------------------------------------------

%SystemRoot%\explorer.exe %temp%\

pause

del %temp%\*.*/s/q

pause

%SystemRoot%\explorer.exe C:\Windows\prefetch\

pause

del C:\Windows\prefetch\*.*/s/q

pause

--------------------------------------------------------
* copy this into notepad and change its EXTENSION *.bat, rename it to ANYTHING name u like!
- another BATH COMMAND u need to create, TEMP delete. de command as follows
(RUN IT IN ADMISNISTRATOR MODE!)

------------------------------------------------------------------------------------------ @echo off
COLOR 0A
echo ..::TEMP ERASE::..
ECHO.
echo Regenerating "C:\Temp" folder. . . 25%%
echo Deleteing all files in folder... @echo on
del /s /q c:\Temp\*
@ping 127.0.0.1 -n 2 -w 100 > nul
@ping 127.0.0.1 -n %1% -w 100> nul
CLS
@echo off
echo ..::TEMP ERASE::..
ECHO.
echo Regenerating "C:\Temp" folder. . . 50%%
echo Creating new folder... @echo on
rmdir /s /q c:\Temp\
mkdir c:\Temp
@ping 127.0.0.1 -n 2 -w 100 > nul
@ping 127.0.0.1 -n %1% -w 100> nul
CLS

PS: make sure after deleting all de security programmes, PLZ manually delete its RELATED folders or registry as well!

INSTALL programmes such as CCLEANER, GLARY UTILIES, CLEAN MASTER, clean ur pc with ALL de available tools provides by de recommended sources (developers), THIS U HAVE TO MAKE SURE U DONE ALL DE STEP BEFORE U PROCEED WITH "REFRESH WINDOWS" and thats it!

PS: "refresh windows" means INSTALLING NEW REFRESHED OS while having ALL ur installed APPS AND GAMES inside ur pc! AFTER U HAVE DONE ALL DE ABOVE STEP, LAST PART.. REFRESH UR WINDOWS OS!

follows this steps!
- insert ur WINDOWS OS at windows environments mode and follows it refreshment steps!. thats all!

goodluck

PP/S: recko apps to install inside ur pc, especially for internet users - COMPLETE INTERNET REPAIR and NET ADAPTER REPAIR ver 1.2