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Windows 7: Hanging on shutdown screen

2 Weeks Ago   #1

7 pro 64
Hanging on shutdown screen

I have a windows 7 pro at the office that hangs on the shutdown screen. So far this is what I gathered:
  • I cant use ctrl alt delete to see which programs are still running.
  • when I hold down the power button to force shutdown. when I restart it does not show the black screen "do you want to start windows normally" which means it has reached the stage to shutdown
  • Ive done extensive checks
  • I believe it has something to do with a driver/service bc in safe mode it shuts down correctly.
    • Ive checked the drivers and all SEEM to be updated
  • maybe related. I sometimes get "Catalyst Control Center: host application has stopped working"
Please help
Thanks in advance

My System SpecsSystem Spec
2 Weeks Ago   #2

Dual Boot Xubuntu Linux 64-bit / Windows 7 Professional 64-bit

"Catalyst Control Center" likely refers to your video driver and software. Reinstall it, to see if that fixes things.
My System SpecsSystem Spec

 Hanging on shutdown screen

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