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Windows 7: Dell 5748 Won't Start Unless I uninstall graphics drivers

30 Aug 2017   #11
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Hope the best! Good Luck..


My System SpecsSystem Spec
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01 Sep 2017   #12
Matron

Windows 7 Home Premium 64bit
 
 

It's still working fine, so I'm going to mark this as solved for now. Thanks for walking me through whatever step worked, lol! I don't know what did the job, but I'm grateful it is.
My System SpecsSystem Spec
01 Sep 2017   #13
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

You're most welcome.. We are a huge community here. If I can't help.. Someone else will!
My System SpecsSystem Spec
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03 Sep 2017   #14
Matron

Windows 7 Home Premium 64bit
 
 

I seem to be borked again! It was working fine, and I know what I was doing when it messed up. I was watching a video on IGN.com, and the laptop got closed with the video still running. When I opened my laptop, I could still hear the video playing, but the screen was black. Nothing I did caused anything to happen on the screen, and when I hard reset (press and hold down power button), it's back to doing the same thing. I see the Dell splash screen, the Windows screen, the one with the green bar going across the screen, then it goes grey, then black, then nothing.

I can only start it in safe mode (what I'm in right now), unless I once again uninstall the display drivers.

Clean boot did the exact same thing as regular startup. I see Dell, I see the Microsoft screen, then black. It sounds like the fan is still running. If I uninstall the graphics drivers, it'll start up, but with bare minimum graphics wise, and I can't dim the display.
My System SpecsSystem Spec
04 Sep 2017   #15
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Try booting into Advance Boot Options. Restart the system and start tapping F8. When the Advance Boot Options screen shows up select Last Known Good Configuration Let us know if this helps.
My System SpecsSystem Spec
04 Sep 2017   #16
Matron

Windows 7 Home Premium 64bit
 
 

I had tried that before too, and it didn't work.

I ran chckdsk again last night, as I did last week, and it seems to be working correctly again. I guess something keeps getting corrupted on my hard drive, maybe it's a sign my hard drive is going out?
My System SpecsSystem Spec
04 Sep 2017   #17
ethel

Windows 10 Pro 64 bit
 
 

Hi Everyone, This is probably a long shot, but I was wondering if unchecking the box in Firefox, use

hardware acceleration when available may help, seeing as it happened while watching a video.
My System SpecsSystem Spec
04 Sep 2017   #18
Matron

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by ethel View Post
Hi Everyone, This is probably a long shot, but I was wondering if unchecking the box in Firefox, use

hardware acceleration when available may help, seeing as it happened while watching a video.
I can't seem to find how to change this?
My System SpecsSystem Spec
04 Sep 2017   #19
ethel

Windows 10 Pro 64 bit
 
 

Hi Matron, Sorry about that. Under the Firefox menu, the 3 lines at the top right.

Click Options

General

Scroll down to Performance, and where it says use recommended performance settings

Click on learn more

Uncheck the box use hardware acceleration when available.
My System SpecsSystem Spec
04 Sep 2017   #20
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Quote   Quote: Originally Posted by Matron View Post
I had tried that before too, and it didn't work.

I ran chckdsk again last night, as I did last week, and it seems to be working correctly again. I guess something keeps getting corrupted on my hard drive, maybe it's a sign my hard drive is going out?
When you ran chckdsk did it say that it found bad sectors? If so.. I'm sorry if I missed this in your past posts but this a good indicator that your HDD is on it's way out. Backup all your important data just to be safe. Now create a system image. Time to look for a new hard drive. I've installed a lot of HDD's over the years in Laptops and towers so if it comes down to it I could walk you through the process. Anyway... Get this done OK..


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 Dell 5748 Won't Start Unless I uninstall graphics drivers




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