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Windows 7: Dell 5748 Won't Start Unless I uninstall graphics drivers

11 Sep 2017   #31
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

Matron:

Rather than booting into Safe Mode, you could boot into VGA Mode (I believe it is called "Enable VGA Mode"). This should allow you to run Windows in normal mode, because it will disable the video driver you have installed and put you into standard VGA mode for the current Windows session.

As for how to get a good video driver installed, there are two things you could try:

1. See if there is a Vista driver for your video card. If there is, it may work better than the Windows 7 driver.

2. Try the VEN-DEV method for finding a video driver. Check the following thread for more information:

Need drivers for HP 23-r111 Windows 7

Good luck!

Jim


My System SpecsSystem Spec
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11 Sep 2017   #32
Matron

Windows 7 Home Premium 64bit
 
 

Well, last night, I ended up putting a different hard drive, from an older, unused laptop in it. I loaded the Dell startup disc, it loaded everything up, and, so far, it seems to be running fine. No crashes today, anyway. Fingers crossed, this fixes the problem, but I've thought it was fixed before, and it started crashing on me again.
My System SpecsSystem Spec
11 Sep 2017   #33
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Well as long as it used the Dell media mate you should be ok but I would be inclined to test the drive after running these
SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
Disk Check - Windows 7 Help Forums < if necessary include the /f and /r in the command line as per Option2

http://www.seagate.com/au/en/support...oads/seatools/ just the short generic test for peace of mind.
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13 Sep 2017   #34
Matron

Windows 7 Home Premium 64bit
 
 

I'll run those checks, thanks!

I do know everything isn't fixed. Today, it wouldn't come out of sleep mode, so I had to reset, and it gave me the loud beeps again, twice, before it started. It ran startup repair, but couldn't fix anything. It did start back up and is running normally at the moment.

ETA: ok I downloaded the seatools, and it passed all the tests but the long generic, which fails at 10%, ran it twice, same result both times.
My System SpecsSystem Spec
30 Sep 2017   #35
Matron

Windows 7 Home Premium 64bit
 
 

I have given up. After working fairly decent for a week or two, it went right back to the same issue, and only starting if I delete the graphics drivers, getting stuck in sleep mode and doing the 8 beeps when I try to reset. This was a different hard drive, so it shouldn't be the hard drive. Even though it wasn't a new one, I don't know how two different hard drives could cause the same failure, but someone please, tell me if I'm wrong there.

So I'm guessing it's either the mobo, or something in the monitor itself, because kind of tapping at the top left side of the screen is usually the only way to get it to start up, when it's doing the beeping. I thought about taking it to a repair shop, but I'm not sure if it would even be cost effective. I've never done that before, no idea what they cost.

So I'm just using my daughter's laptop until I can get myself a new one. Yay, Windows 10! (sarcasm)
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01 Oct 2017   #36
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok sorry late reply mate now I suppose you could be just downright unlucky enough to have two drives that are out of whack. So is it still the 8 beeps? if so then form a simple Google I still find it is the monitor see pic.

That might explain why tapping on the screen wakes the darn thing up.

Now I don't know what repair shops charge where you are but out here $85 and hour is not uncommon in fact about average.

The tapping on he screen is to me at least very suggestive of a loose connection to the monitor or within it but without actually see this in action it is so hard to tell.

Edit sorry the pic cut off the video How to fix 8 beeps on Dell laptop within 1 minute? - YouTube


Attached Images
Dell 5748 Won't Start Unless I uninstall graphics drivers-beeps.png 
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01 Oct 2017   #37
Matron

Windows 7 Home Premium 64bit
 
 

Still the 8 beeps. Not every time, but happening more an more often. When it first started, it only did it on fresh startup, but now it's doing it on coming out of sleep, too. And I've tried the D key thing, too. It showed the colors....and beep beep beeped, lol! And still, even when I tap the screen and get it to go, it won't go past the starting windows screen (that black screen with Microsoft, with the lime green bar going right and left), unless it has no graphics drivers at all installed.
My System SpecsSystem Spec
01 Oct 2017   #38
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Well you are running Intel 4440 HD graphics and maybe it is worth a try updating the driver Downloads for IntelĀ® HD Graphics 4400 but the problem is if it is not booting then it really is not an option. If only you could get into safe mode the driver could then updated via a USB stick.

Can you get into the BIOS at all?? If so can you check to see if the secure boot and/or the CSM is enabled?

Now there is this and perhaps it worth a look though to see if anything clicks because you cna see just waht is happening whereas I don't
Troubleshooting Windows 7 Failure to Boot - Windows 7 Help Forums
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 Dell 5748 Won't Start Unless I uninstall graphics drivers




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