Dell 5748 Won't Start Unless I uninstall graphics drivers

It's still working fine, so I'm going to mark this as solved for now. Thanks for walking me through whatever step worked, lol! I don't know what did the job, but I'm grateful it is.

I seem to be borked again! It was working fine, and I know what I was doing when it messed up. I was watching a video on IGN.com, and the laptop got closed with the video still running. When I opened my laptop, I could still hear the video playing, but the screen was black. Nothing I did caused anything to happen on the screen, and when I hard reset (press and hold down power button), it's back to doing the same thing. I see the Dell splash screen, the Windows screen, the one with the green bar going across the screen, then it goes grey, then black, then nothing.

I can only start it in safe mode (what I'm in right now), unless I once again uninstall the display drivers.

Clean boot did the exact same thing as regular startup. I see Dell, I see the Microsoft screen, then black. It sounds like the fan is still running. If I uninstall the graphics drivers, it'll start up, but with bare minimum graphics wise, and I can't dim the display.

I had tried that before too, and it didn't work.

I ran chckdsk again last night, as I did last week, and it seems to be working correctly again. I guess something keeps getting corrupted on my hard drive, maybe it's a sign my hard drive is going out?

Hi Everyone, This is probably a long shot, but I was wondering if unchecking the box in Firefox, use

hardware acceleration when available may help, seeing as it happened while watching a video.

ethel said:

Hi Everyone, This is probably a long shot, but I was wondering if unchecking the box in Firefox, use

hardware acceleration when available may help, seeing as it happened while watching a video.

I can't seem to find how to change this?

Hi Matron, Sorry about that. Under the Firefox menu, the 3 lines at the top right.

Click Options

General

Scroll down to Performance, and where it says use recommended performance settings

Click on learn more

Uncheck the box use hardware acceleration when available.