Dell Vostro Laptop / Ran Diagonostic and it shws as a Dell XPS Laptop?

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  1. jjr
    Posts : 315
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #11

    Thnaks I do have the coa as well as a real Dell disc, so I reinstall will fix everything?

    Last report ;-)


    Hledat
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    Podpora Podpora produktů
    Spojte se s námi
    XPS 15 L502X
    Podpora pro produkt XPS 15 L502X Změnit produkt
    Výrobní číslo: BF48QQ1 Kód Express Service Code: 24858724681

    Diagnostika

    Témata a články podpory

    Ovladače a soubory ke stažení

    Příručky a dokumenty

    Záruka

    Konfigurace systému

    Výsledek: Nebyly nalezeny žádné chyby.
    Dobré zprávy, během diagnostické kontroly nebyly nalezeny žádné chyby. Přejděte dolů a přečtěte si výsledky diagnostiky a návrhy na zlepšení výkonu systému.

    Další doporučené kroky Vymazat výsledky
    Běžná údržba
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    DVDMINUSRW

    Zařízení bylo testováno a pracuje správně.

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    Chcete-li nalézt řešení jednoduchých problémů s konfigurací, podívejte se na tento článek ve znalostní databázi Dell.
    HardDrive

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    Viz kompletní výsledky prověřování.

    Diagnostika byla dokončena.
      My Computer


  2. Posts : 8,135
    Windows 10 64 bit
       #12

    The Vostro line (laptops and desktops) were sold as Dell's "entry level" business systems. As I recall, the Vostro line was discontinued a couple of years ago. If you still have an issue with the Service Tag number and what it identifies it as, there is the Dell community forum and that may get it resolved. As long as Windows works OK and activates as a legal copy that's about all you need. The warranty has expired, according to one of your posts, and if it develops a hardware problem you are "on your own" to try and get it resolved.

    Dell Community Forum
      My Computer


  3. jjr
    Posts : 315
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #13

    Well popped in the OEM Pro 7 disc and doing a fresh install (fingers crossed)

    I did try putting in the win7 Pro COA SN off the tag in the current OS and it would not work stating I must have a win7 pro installed.

    As always fun and games ;-)

    Will report back.
      My Computer


  4. jjr
    Posts : 315
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #14

    What a mess, now I did a fresh install and I ca not even get the Dell sys detect to run and yes I have a new OEM Win7 64 bit Pro disk. On top of that I ca not get the wireless adapter to work or even find where to turn on... Should of let well enough alone and just used it as a backup laptop.
    W/o out use of the dell support I can not even run the test to find the correct drivers to re-install
      My Computer


  5. jjr
    Posts : 315
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #15

    Ok, got the Dell system detect to work and went into the Dell site to get the drivers, after it started running a screen popped up for the correct drivers , I clicked on that and guess what?

    It direst me to the XPS drivers page and showed them as the recommended drivers, interesting! Can wait to see how this ends
      My Computer


  6. Posts : 8,135
    Windows 10 64 bit
       #16

    Whether "XPS" or "Vostro" drivers list, as long as they are for the same hardware devices it doesn't matter.
      My Computer


  7. jjr
    Posts : 315
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #17

    cant get the wirless to work? Tried the fn/f2 w/o any luck?

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  8. jjr
    Posts : 315
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #18

    Also I have been in services and set the wlan to automatic, at a loss. I seem not to be able to find the correct driver for the wireless card?



    http://www.angelfire.com/il3/twins/devicemgrwirless.jpg
      My Computer


  9. Posts : 7,351
    Windows 7 HP 64
       #19

    Open device manager, right click on one of them - Properties - Details tab - Hardware ID
    Select the fist ID right click and copy.
    Paste it here. It's something like HID\VID_046D&PID_C52B&REV_1203&MI_02&Qid_101A&WI_01&Class_0000000
      My Computers


  10. jjr
    Posts : 315
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #20

    OK under Other devices:
    Network Controller = value says network controller (nothing else) GENERAL CODE 28 DRIVER NOT INSTALLED
    Sm Bus controller (same as above) GENERAL CODE 28 DRIVER NOT INSTALLED
    Unknown device = ACP/\SMO8800 uNDER THAT *SMO8800

    THE last one I did find the driver and installed and no longer see it:

    The free fall sensor http://ftp.dell.com/FOLDER01168946M/...0.0036_A05.EXE
      My Computer


 
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