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Windows 7: Cannot Boot From Recovery CD

14 Oct 2017   #41
newenglandmom2

Windows 7 Home Premium 64 bit
 
 

Message finally said "E:\ is not accessible. The request could not be performed because of an I/O device error."

I don't know if that's where my files might be. Now that I have this OS installed, is there any way I can recover my data?


My System SpecsSystem Spec
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14 Oct 2017   #42
newenglandmom2

Windows 7 Home Premium 64 bit
 
 

Just to be clear, after installing the temporary OS (with SIWI's help) I am able to bootr, and can see under "Computer" "4 Hard Disk Drives"

Recovery (C:) 7.8 GB free of 14.6 GB
Local Disk (E:) (cannot open due to error message)
Dellutility (D:) 91 MB free of 99.7 MB
Boot (X:) (501 MB free of 504 MB)

Under Recovery (C:) there are a lot of system files, but nothing like the documents I"m seeking.

Any help greatly appreciated. I feel like I've come a long way, and the files must be there, if I just knew how to get to them.
Thanks,
Diana
My System SpecsSystem Spec
14 Oct 2017   #43
newenglandmom2

Windows 7 Home Premium 64 bit
 
 

oops...those smiley faces are supposed to be colons!
My System SpecsSystem Spec
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14 Oct 2017   #44
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

The drive letters are different from booted recovery media.

It looks like the partition E is your windows installation. That is the partition with the the I/O error.
My System SpecsSystem Spec
14 Oct 2017   #45
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

From the booted usb media, open a command prompt and type:

chkdsk /r /x e:

then press enter.

The x switch (/x) above unmounts the volume for chkdsk to scan and try to fix errors.
My System SpecsSystem Spec
14 Oct 2017   #46
newenglandmom2

Windows 7 Home Premium 64 bit
 
 

OK, trying that. Said type of file system is NTFS. Volume label is OS

Then, "chkdsk is verifying files (stage 1 of 5)"
after about 15 minutes, it's at "0 percent complete, 5788 of 328192 files processed.
So I think it will take quite awhile.
My System SpecsSystem Spec
14 Oct 2017   #47
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Yes, it will take a while.
My System SpecsSystem Spec
15 Oct 2017   #48
newenglandmom2

Windows 7 Home Premium 64 bit
 
 

24 hours later, chkdsk completes! The highlights, as far as I can tell:

Stage 1, 24 bad files processed, 0 EA records processed, 124 reparse records processed.
Stage 2--23 unindexed files scanned, 0 unindexed files recovered
Stage 3--43213 files processed.
Stage 4--a lot of bad clusters replaced.
Stage 5--Free space verification complete.
Final analysis:
Adding 53 bad clusters to the bad cluster file
Correcting errors in the master file table's (MFI) DATA atrribute.
CHKDSK discovered free space marked as alllocated in the master file table (MFI) attribute
Correcting errors in the Volume Bitmap
Windows has made corrections to the file system.

in all the size statistics, notable was "240 KB in bad sectors"
Final line: Failed to transfer logged messages to the event log with status 50.

And now? Local Disk (E still does not look active (no data size below it). Maybe I need to reboot?
My System SpecsSystem Spec
15 Oct 2017   #49
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Yes, try a reboot.
My System SpecsSystem Spec
15 Oct 2017   #50
newenglandmom2

Windows 7 Home Premium 64 bit
 
 

can't get it to start at all. Begins to power up, then shuts off. Should I take out the USB drive?
My System SpecsSystem Spec
Reply

 Cannot Boot From Recovery CD




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