New
#1
Cannot Boot From Recovery CD
Hello,
I am turning to this forum for help again after a sudden crash and days of trying to fix it. I have a Dell Inspiron N5010 with Core i5. This thread describes well where I am: Unable to boot win7, recovery console unresponsive Solved - Windows 7 Help Forums. After performing this, my computer boots only to the diagnostics screen ("test Memory, Test System, Exit". Still cannot get to Windows, System Restore, Safe Mode or anything else.
None of the boot fixes or rebuilding worked. Now the recovery disk does not even list Windows 7 under operating system, though I can still go to Command Prompt, which opens up with an "X">Sources.
I would like to try to disinfect windows from the Command Prompt in the recovery environment, if you could tell me how to do that. I have been running Malwarebytes and Microsoft Security Essentials, with no security issues in ages. But a few days ago I received an email titled "Crack". I deleted it without opening, but the trouble started soon after, so I don't know...
Any help greatly appreciated.
Thanks,
Diana