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Windows 7: Can't open Music, Pictures, Videos ect

02 Nov 2017   #1
Layback Bear

Windows 10 Pro. 64/ version 1709
 
 
Can't open Music, Pictures, Videos ect

When I open Windows Explorer, I'm unable to open Music,Pictures, Videos ect.

It states.

"Music.library-ms" is no longer working.


No problems with sfc /scannow
Unable to open properties of the listed programs.
Restore points don't go back far enough.
I did my backup/clone not knowing this problem was there, so they are no good.
I verified that my Windows Updates are the same on both computers, so I don't think that is a problem.
I have run a verity of security scans 'no problems found'.
When I do find the above programs using Everything Search, I'm unable to change permission.
Unable to solve problem in 'Safe Mode'.

I do have a Microsoft Windows 7 Pro/64 DVD if needed.

Jack


My System SpecsSystem Spec
.
02 Nov 2017   #2
billmcct

Windows 7 Home Premium
 
 

My System SpecsSystem Spec
02 Nov 2017   #3
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Can you still get acccess to the various music, video, pictures and docs files bearing in mind that you only have links to these files in the "Libraries"?
What "programs" do you mean here?
Quote:
Unable to open properties of the listed programs.
My System SpecsSystem Spec
.

02 Nov 2017   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Jack. Have a look under Computer, C:, Users & then your user name & see if these are listed there. If so, you can Right Click on each item & select Include in Library, which should bring them back into Windows Explorer.
My System SpecsSystem Spec
06 Nov 2017   #5
Layback Bear

Windows 10 Pro. 64/ version 1709
 
 

Sorry for taking so long to get back. Thank you all for your suggestions.

I have tried your suggestion plus a new user account. Did not help.

I'm in the process of a Clean Install and all the damn updates.

I keep thinking very hard what could of caused this problem.
Many things under my user account (Admin.) were locked, even when I took ownership.
I have two computers that run Windows 7/64 Pro and I treat them both the same.
Same programs, updates, ect..
It's got me confused.
I will get back to good folks if I figure it out.

Jack
My System SpecsSystem Spec
06 Nov 2017   #6
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

You don't say in your System Specs what A/V you have. It might well be that you have or had a bug in the system? Did you run any scans before going into a clean install? Do you not use something like Macrium Reflect to back up your system on a regular basis? This would probably save you a ckean install!
My System SpecsSystem Spec
06 Nov 2017   #7
Layback Bear

Windows 10 Pro. 64/ version 1709
 
 

In my system specs.

Quote:
Antivirus Microsoft Security Essentials/ Malwarebytes Premium 3.0
Browser I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info LG BluRay Burner/ Sound system-KLipsch-THX/ Icy
From post #1
Quote:
Restore points don't go back far enough.
I did my backup/clone not knowing this problem was there, so they are no good.
***The backup's and Restore Point have the same problem.

Quote:
I have run a verity of security scans 'no problems found'.
Jack
My System SpecsSystem Spec
06 Nov 2017   #8
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I know it's too late now but did you think to enable the "Hidden Admin Account"? My guess is that the list of installed updates would show a few failures over the past few months.
Just out of curiosity, do you create a clone or an image for your backups?
My System SpecsSystem Spec
08 Nov 2017   #9
Layback Bear

Windows 10 Pro. 64/ version 1709
 
 

From post #8
Quote:
Just out of curiosity, do you create a clone or an image for your backups?
**Yes**

Jack
My System SpecsSystem Spec
09 Nov 2017   #10
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
From post #8


**Yes**

Jack
My System SpecsSystem Spec
Reply

 Can't open Music, Pictures, Videos ect




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